Intertek Releases AlarmDirect Web-based System Suite
Intertek solutions continue to align and advance the growing needs for alarm industry
Chicago, IL – Intertek (LSE: ITRK),a leading provider of quality and safety solutions today announced the launch of AlarmDirect, the first Web-based system providing around the clock access to intrusion and fire alarm certificate information for central stations, installers, dealers/integrators and Authorities Having Jurisdiction (AHJ). Intertek AlarmDirect provides enhancements that support Intertek’s objective of aligning strategy, analysis and execution on a single Web platform, while at the same time offering capabilities of this distinct approval process in real-time. Key features of the AlarmDirect release include additional reporting and tracking into the Alarm System Description Certificates, enhanced data storage for quick access to and visibility into prior work completed.
“The next generation of alarm certification requires increased scalability to better support a faster, more agile certification process for multiple jurisdictions at one time,” said Tom Connaughton, Global Director for Life Safety and Security, Intertek. “By fusing together powerful new capabilities for tracking and publishing of alarm certificates, collaboration and scalability, we believe we can help this market work together, increasing customer service, collectively.”
Features in the new AlarmDirect include:
*Creation and delivery of Alarm System Description Certificates - AlarmDirect is the first of its kind as it is a Web based system offering around the clock access and immediate results, allowing central stations and installers to generate intrusion and fire certificates in a fraction of the time with seamless integration between central stations, installers, NRTLs and AHJs.
*Direct path to review, publication and notification of alarm system certificates – Decreased waiting times for alarm system certificates is reduced because installers can produce and deliver certificates to each relevant AHJ within 24 hours. AHJs, including fire marshals and insurers, receive electronic notification of certificate completion and can check status of all certificated properties in their territory at all times, once registered in the system.
*Real-time access – New interfaces give complete access into the completion of alarm system certificates, increasing a faster turnaround and enhance customer service. Additionally, the system also features quick-click selection tabs to speed the data entry process, save and print preview options, along with automated email notifications for requests and reminders
“The new framework that Intertek’s AlarmDirect has established for Central Stations and alarm installers will not only increase opportunities for completed agreements, but this new Web-based solution is changing the way that the entire alarm industry can now do business,” said Connaughton. “The competitive landscape is changing in this market and to better achieve success and meet heighten demands for certifications, AlarmDirect will be the tool that helps this industry evolve and change, instil enhanced business practices and to better meet the demands of the end user – the customer.”
Intertek is a leading provider of quality and safety solutions serving a wide range of industries around the world. From auditing and inspection, to testing, quality assurance and certification, Intertek people are dedicated to adding value to customers’ products and processes, supporting their success in the global marketplace. Intertek has the expertise, resources and global reach to support its customers through its network of more than 1,000 laboratories and offices and 30,000 people in over 100 countries around the world. Intertek Group plc (LSE: ITRK) is listed on the London Stock Exchange and is a constituent of the FTSE 100 index. Visit: www.intertek.com
Intertek’s Life Safety and Security services cover an expansive range of products and industries within the Life Safety umbrella. From fire and burglar alarm testing to central station certification and personal protective equipment inspection, we provide complete solutions for manufacturers seeking local and international approvals to numerous association standards. For further information, visit www.intertek.com/LifeSafety
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