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Xerox to Manage Print Operations for Kelly Services


Workforce solutions provider launches managed print services throughout North America

ROCHESTER, N.Y., – Xerox Corporation (NYSE: XRX) is deploying a managed print services (MPS) strategy across Kelly Services’ North American operations to reduce costs up to 10 percent by better managing documents throughout its branch network.

The five-year Enterprise Print Services (EPS) contract includes updating Kelly’s fleet of copiers, printers and fax machines with more efficient technology and reducing IT infrastructure costs through the consolidation of these devices – from 2,700 to less than 900. Using EPS to redirect print jobs to the most cost-effective machine, Kelly will also meet environmental sustainability goals by reducing paper use, power consumption and landfill waste by more than 50 percent.

“As we continue to look within the organization to streamline costs, this is another example of unlocking savings while creating the foundation for significant business process improvement,” said Michael Webster, executive vice president and general manager, Americas for Kelly Services. “Xerox allows us to provide quality customer service in a timely manner using current technology.”

By bringing multiple output devices, print budgets and vendor support systems under Xerox management, Kelly is reducing the time employees spend on print-related activities and freeing them to focus on the business of providing workforce consulting and staffing services. Xerox’s change management programs will also help them adapt to more efficient technology and work processes.

“Our clients are seeking MPS as a business strategy for long-term growth, not just a simple solution to keep costs in check,” said Stephen Cronin, president, Xerox Global Document Outsourcing. “Kelly recognizes that a more efficient print infrastructure is smart business – and an important first step for other operational advances.”

Xerox was positioned by Gartner, Inc., in the Leaders Quadrant in the 2010 Magic Quadrant for Managed Print Services Worldwide1, and was recognized as a leader in IDC’s Worldwide and U.S. Outsourced Print and Document Services Forecast and Analysis2 and in IDC’s 2010 MPS MarketScape report3. Xerox was also named a managed print services market leader in Quocirca’s European Vendor “MPS Comes of Age” report 2010.

About Kelly Services
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 530,000 employees annually. Revenue in 2010 was $5 billion. Visit

About Xerox
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 136,000 people of Xerox serve clients in more than 160 countries. For more information, visit


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