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Shoretel Voip Business Phone Systems Certified Partner Americom, Inc. Recognized Again


Norwood, MA, December 15 2010 - ShoreTel, makers of Brilliantly Simple Enterprise VoIP Business Phone Systems has again recognized AmeriCom, Inc. for achieving “A World Class level of professionalism and customer care in network assessment, system design, project management, end user training and post sale follow up as reflected by the ShoreTel customer satisfaction surveys conducted by an objective third party” during AmeriCom’s 2010 fiscal year

“Our 95.5% rating is a 4.5% increase over last year,” states AmeriCom’s Vice President Craig Yancich. “This increase is a direct result of AmeriCom’s effort of attaining 100% customer satisfaction When a company provides a great product and excellent customer service, at a fair price, the result is happy customers.”

VOIP business phone systems is an extremely competitive market, and a feature rich industry with capabilities of high customer satisfaction when executed right. ShoreTel VOIP phone systems ride the crest of the wave. AmeriCom excels at both the technical and customer/people oriented facets of fitting a proper ShoreTel VOIP business phone system to an organization in need of state-of-the-art communications. AmeriCom’s passion for excellence is reflected in their high customer satisfaction results.

AmeriCom has been providing voice communication solutions to New England, Boston area businesses for 25 years and has been a ShoreTel Certified Partner since 2005. AmeriCom’s ShoreTel VOIP customers have phones deployed from the east to west coast in the United States as well as in Australia, the UK, Russia and India.

For further information about AmeriCom ShoreTel business phone systems services, call 781.302.9366, visit, or email



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