ATMU chooses NCR SelfServ to grow revenue and enhance customer service
Largest ATM cooperation operator and service provider in China buys total 3,000 NCR units in 3 years including intelligent cash deposit and recycling functions
BEIJING, China - NCR Corporation (NYSE: NCR) today announced that it has won a new automated teller machine (ATM) order totaling 1,500 units from ATMU (China) Technology Co. Ltd. The deal helps extend NCR’s presence in the smaller and medium bank market in China. The order includes the NCR SelfServ™ ATM family with intelligent cash deposit and recycling functions. Since 2008, NCR has won volume ATM orders from ATMU for three consecutive years totaling more than 3,000 units.
As the largest ATM cooperation operator and service provider in China, ATMU owns and operates ATM network through a profit-sharing model with co-operated banks. This co-operation model allows banks, especially small-to-medium sized banks in China, to avoid making separate investments in dedicated ATM fleets.
The purchase features NCR SelfServ 22 and SelfServ 25 models, widely deployed in China, and NCR SelfServ 31 and SelfServ 36, which include intelligent cash deposit and recycling capabilities. With compact footprint and slim line interfaces, these latter two machines enable one of the highest deposit and recycling capacity per square foot for exterior or through-the-wall installations and are designed to deal with extreme weather experienced in China.
ATMU’s key challenges are to protect its ATM investment by ensuring its ATM network is highly available, secure and easy-to-use for consumers, and that its business processes are streamlined and efficient. According to ATMU, NCR SelfServ helps drive deposit and revenue growth by delivering broad range of transactions and ensuring higher availability to consumers. This differentiated capability will drive loyalty among customers and help ATMU grow its business.
The unique self-healing technology in NCR SelfServ addresses the key need of availability for ATMU. The NCR SelfServ recovers automatically and quickly from “soft” failures with no need for service intervention, reducing average recovery time from 2 or 3 hours to 15 minutes. NCR SelfServ also features advanced management functions, delivering banks more data about ATM locations, configurations and activity levels for each ATM. It enables ATMU to make more accurate and timely management decisions.
“NCR recognizes ATMU as an innovator in providing an alternative option to banks’ ATM investments, which is particularly attractive for small-to-medium size banks, said Gary Miao, president of NCR Greater China. “The deal has broadened our ATM presence in the 2nd and 3rd tiered market. We will continue to partner with different providers as part of our expanding channel sales strategy in China. We are pleased that ATMU has recognized that NCR SelfServ ATMs can help to generate revenue and provide highly available customer access.”
About ATMU (China) Technology Co. LTD
ATMU (China)Technology Co.,Ltd is the largest ATM cooperation operator in China, and one of the largest ATM outsourcing providers, ATM maintenance providers and ATM media service providers in China. It owns an excellent ATM professional services team and runs a state-of-the-art ATM outsourcing management platform. In 2008, ATMU has a total asset of 2 billion RMB, 22 branch establishments in over 25 provinces nationwide and over 700 employees.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.
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