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VOIP Business Phone Systems Company Recognized


AmeriCom recognized for World Class Customer Satisfaction.

Boston, MA – AmeriCom, Inc. ( today announced that they have been recognized by ShoreTel, makers of Brilliantly Simple Enterprise VoIP Business Phone Systems, for achieving “World Class” level of customer satisfaction based on responses from AmeriCom’s new customers that installed the ShoreTel Business Phone Systems during the 2009 calendar year.

With an over all rating exceeding 91% ShoreTel congratulated AmeriCom for “A World Class level of professionalism and customer care in network assessment, system design, project management, end user training and post sale follow up as reflected by the ShoreTel customer satisfaction surveys conducted by an objective third party” -

Stephen Mannarino, President and Founder of AmeriCom Voice and Data Systems was satisfied but not surprised when notified of this recognition. “Every AmeriCom employee shares in our efforts towards an extremely positive customer experience. In this extremely competitive industry we all work hard to ensure our customers receive more than expected. ShoreTel spends the effort to ensure their customers are satisfied and delighted with their business telephone system. This is one of the many reasons we partner with ShoreTel in the first place.” AmeriCom has been providing business telephone systems to Boston area businesses for 25 years and has been a ShoreTel Certified Partner since 2005. AmeriCom’s ShoreTel customers have product deployed from the east to west coast in the United States as well as in Australia, the UK, Russia and India.

AmeriCom is hard at work striving toward their goal of attaining 100% customer satisfaction.

For further information about AmeriCom Voice and Data, call 781.302.9366, visit the Web site or email


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