Imagine Optic Obtains ISO 9001:2008 Certification
Orsay, France, July 21, 2010 – Imagine Optic, Europe’s leading provider of high-precision wavefront metrology and adaptive-optics solutions, is proud to announce that the company was accredited with ISO 9001:2008 certification in May by Bureau Veritas Certification.
“Achieving ISO 9001 certification was a challenging process during which our entire team worked together diligently in order to ensure that our audited internal processes met with the International Organization for Standards’ strict quality requirements” notes Guillaume Dovillaire, Imagine Optic’s Technical Director and COO. He continues by adding “Our products have always been manufactured with the highest degree of quality and our history of exemplary customer support speaks for itself. The ISO 9001 certification is an internationally recognized confirmation of many of the practices already in place at Imagine Optic.”
“We believe that our newly accredited ISO 9001 certification will play an important role in strengthening our position in the OEM market” states Imagine Optic’s CEO Samuel Bucourt. “For example, our HASO3-FIRST Shack-Hartmann wavefront sensors (http://www.imagine-optic.com/HASO-First/) are ideal for OEM integration into optical characterization systems used in industrial quality control amongst others. Even more, as the applications of adaptive optics continue to grow, we anticipate a strong increase in demand from OEM’s in domains ranging from life-sciences microscopy to free space communications.”
To further ensure customer satisfaction, the company is currently deploying a customer service extranet designed to provide customers with access to a rich library of useful information that will help them get the most out of their products. The extranet will equally allow customers to personalize their interactions with the support team and maintain an open line of communication with them. This new extension of Imagine Optic’s customer service offer will play a key role in providing the company with new insights into how to better serve its clientele.
“Working with the Imagine Optic team during the audit for ISO 9001 certification was a very enjoyable experience” says Jean-Pierre Martin, Lead auditor of Bureau Veritas. Adding “The team’s commitment to ensuring customer satisfaction through the application of ISO 9001 quality control standards is truly commendable.”
For more information, please visit www.imagine-optic.com or call +33 (0)1 64 86 15 60. Members of the press are invited to contact Mark Zacharria at Elucido Partners by phone on +33 (0)1 46 28 03 13 or by mail at email@example.com.
More about Imagine Optic
Imagine Optic is Europe’s foremost provider of high-precision Shack-Hartmann wavefront sensors and adaptive optics products. The Company was founded in Orsay France in 1996 to respond to the need for high-precision/wide-dynamic range wavefront metrology and adaptive optics products. Primary applications include high-power lasers, life-sciences microscopy, optical characterization and process quality control. Imagine Optic currently employs over 20 qualified professionals in a variety of fields and is represented internationally by its extensive distributor network.
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