China Southern Airlines expands self-service check-in to four additional cities
Airline adds 40 NCR TouchPort™ kiosks to improve passenger convenience
CHINA, Beijing -China Southern Airlines (“China Southern”) has purchased 40 additional self-service check-in kiosks from NCR Corporation (NYSE: NCR), offering passengers more convenience and making NCR the carrier’s primary kiosk supplier. Earlier this year, China Southern deployed 30 NCR TouchPort kiosks at the airline’s big-city hubs of Guangzhou, Shenzhen, Changchun and Zhengzhou. The additional kiosks will be deployed in the airline’s other big-city hubs of Beijing, Shenzhen, Urumqi and Dalian.
The self-service kiosks enable China Southern passengers the ability to check-in, search for flight information, request mileage credit, scan and print boarding passes and check mileage.
“Our passengers prefer the convenience and speed of self-service check-in,” said Huang Wenqiang, vice president of IT for China Southern. “We continue to choose NCR TouchPort kiosks because of their stable performance and intuitive design as well as superior usability, serviceability and environmental friendliness. Additionally, their Common Use Self-Service (CUSS) platform provides a foundation to facilitate airline check-in, car rental and hotel check-in transactions from one location in the future.”
Though self-service check-in is relatively new to travelers in China, 30 percent of China Southern’s passengers that depart from Guangzhou are opting to serve themselves. China Southern expects that number will continue to rise.
NCR is the leading provider of self-service check-in kiosks, with more than 8,400 deployed in over 300 airports worldwide.
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