Suddenlink Selects Nortel Carrier Voice and Multimedia Solutions to Deliver Geo-survivable Communication Services
New “Self-Healing” Capabilities Keep Suddenlink Customers Connected During Emergencies
TORONTO - In case of a natural disaster Suddenlink customers in the east can now rest easier knowing that their communications are even more survivable due to recently deployed carrier voice and multimedia solutions provided by Nortel* [OTC: NRTLQ] Carrier VoIP and Application Solutions (CVAS).
Earlier this year, Suddenlink enhanced its network with Nortel’s Communication Server (CS) 2000 geo-survivable configuration to split switch equipment across two locations. The benefit of this configuration is that if a disaster, such as a hurricane or fire, were to affect one location, the switch equipment at the other location can take over and keep service up without affecting any active calls or reducing the network’s existing capacity. This availability will help to provide greater peace of mind to Suddenlink customers across West Virginia and North Carolina.
“We continue to invest in our network infrastructure to ensure that our customers have the most reliable phone service possible. Nortel’s CS 2000 solution helps us ensure our network and services will survive even the most catastrophic events,” said Terry Cordova, senior vice president and CTO, Suddenlink. “Nortel’s services and engineering teams partnered with our internal organizations to turn up the new geo-survivable switch in record time, and were instrumental in a seamless migration of live customers to the new architecture during a three-night event.”
The strategic collaboration between Nortel and Suddenlink is part of a business continuity plan and network architecture strategy aimed at providing more resilient voice services to Suddenlink’s customers.
“When it comes to telephone and communication services, people want advanced communications, new applications, and most importantly, they want to know that their communication service will work when they need it the most,” said Samih Elhage, president, CVAS, Nortel. “Nortel and our industry-leading CS 2000 carrier voice and multimedia solution and its geo-survivable configuration give top carriers like Suddenlink greater disaster preparedness so that they can deliver reliable communication services to their subscribers, even during a disaster or other unexpected event.”
Suddenlink operates its own private, managed IP-based national network, using state-of-the-art technology to serve business and residence customers, as well as other carriers. The network’s proven reliability adds even more security with the new Nortel CVAS solution.
Nortel is continuously improving its carrier voice and multimedia capabilities - including added support for SIP Business Trunking and SIP lines as well as added geo-survivable configuration which helps provide stronger disaster preparedness solutions for carriers. Nortel’s CS 2000 geo-survivability configuration is accomplished by physically distributing redundant softswitch components at two geographically separated sites and using software to detect and manage reaction to failure situations.
Suddenlink is the first large U.S. based multiple system operator (MSO) to deploy geo-survivability in its network. Initially, Suddenlink has deployed the geo-survivable configuration along the eastern seaboard, and plans to further enhance its entire network to be 100 percent geo-survivable by early 2010.
Nortel has shipped more than 115 million Carrier VoIP and Multimedia ports to more than 350 wireline and wireless carriers globally. Nortel CVAS has customer deployments in all continents with leading carriers and has been consistently ranked as the number one supplier in the carrier softswitch market since 2002. In addition, Nortel provides VoIP solutions to two thirds of IDC’s worldwide listing of top 20 carriers (by revenue).
Suddenlink Communications ( www.suddenlink.com **) is among the 10 largest cable broadband companies in the United States, supporting the information, communication and entertainment demands of approximately 1.3 million residential customers and thousands of commercial customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas, West Virginia, and elsewhere. Suddenlink simplifies its customers’ lives through one call for support, one connection, and one bill for TV, Internet, phone, and other services.
Nortel delivers communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today’s barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. For more information, visit Nortel on the Web at www.nortel.com . For the latest Nortel news, visit www.nortel.com/news .
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