Island Air Deploys Kinetics Self-Service Solutions
Hawaii’s leading regional carrier launches Web check-in and self-service kiosks from Kinetics
February 23, 2006, LAKE MARY, Fla. – Island Air, Hawaii’s leading regional airline carrier, has launched a Web check-in solution and self-check-in kiosks from Kinetics, a subsidiary of NCR Corporation (NYSE: NCR), designed to provide a quick and convenient travel experience to its passengers.
“Kinetics’ solutions provide Island Air’s customers with an even smoother, more efficient way to fly,” said Theresa Heinz, vice president of Kinetics. “With Kinetics’ technology, passengers can travel with the confidence that they have the industry’s most developed self-service check-in solutions to speed them through the airport and on to their flights.”
Beginning this month, Island Air will install Kinetics TouchPort II C self-check-in kiosks initially at its Honolulu International Airport curbside and check-in counter, and then at its Kahului Airport and Kona International Airport terminals. With the TouchPort II C kiosks, passengers can access their itinerary, check-in, check luggage and print their boarding pass by using a credit card.
The Web check-in solution was also launched this month on Island Air’s Web site, allowing passengers to check-in and print their boarding passes online.
“We’re very excited about introducing ‘Island Express’ services to our passengers,” said Island Air CEO Rob Mauracher. “Home check-in on the Web and self-serve kiosks are another example of our efforts to make travel easy and convenient for our customers.”
About Island Air
Island Air is Hawaii’s leading regional carrier, serving more destinations in Hawaii than any other airline. Island Air now offers 92 daily flights to the islands of Oahu (Honolulu International Airport), Molokai (Hoolehua Airport), Lanai (Lanai City Airport), Maui (Kahului Airport and West-Maui’s Kapalua Airport), Kauai (Lihue Airport), and the Island of Hawaii (Kona International Airport and Hilo International Airport).
Kinetics, a subsidiary of NCR Corporation (NYSE: NCR), is a leading provider of enterprise and self-service technologies to today’s travel industry and is the architect of the modern airline self-service era. Kinetics, based in Lake Mary, Fla., produces hardware and software solutions, as well as engineering, developmental and preventive maintenance services designed to help businesses capture more revenue, expand distribution channels and enhance customer service. Kinetics technologies support all consumer channels, including kiosks, Web, PDAs, cell phones and phones (natural speech recognition). For more information, go to www.kineticsusa.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR’s Teradata® data warehouses, ATMs, retail systems, self-service solutions and IT services provide Relationship Technology™ that maximizes the value of customer interactions and helps organizations create a stronger competitive position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 28,200 people worldwide.
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