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Nortel Provides Technology for Hospital of Tomorrow - Today


Unified Communications, Applications and Services Offer New Approach to Healthcare.

Itís a dilemma faced by every hospital in the world today; how to match patient admissions and discharges to available beds in as timely a manner as possible. The process often requires hours of staff time, coordination of multiple departments and rarely seems to run smoothly. And every step of the process costs hospitals money and time and generally leaves patients wondering why everything is taking so long.

Nortel* [TSX: NT | OTC: NRTLQ] is helping healthcare organizations around the world transform themselves to address these and other concerns with solutions built on Nortel Unified Communications technology and network support services.

For instance, when the folks at M.D. Anderson Cancer Center **, part of Orlando Regional Healthcare, came to Nortel with an idea for a new patient discharge solution , Nortel was able to help reduce discharge times by up to four hours using interactive voice response (IVR) technology. Take a look at just how this solution has helped improve the process at M.D. Anderson - Orlando.

In another example, Nortel developed a complete unified communications solution for Baylor University Medical Center at Dallas when it identified the need to send medical orders wirelessly. Backed by a suite of Nortel design, deployment and maintenance services, this solution has improved clinical staff utilization in the hospitalís radiology department and in many cases has reduced patient wait times up to 50 percent.


Nortelís innovations are laying the foundation for the era where anything that can be connected will be connected, to drive improvements in patient care:

* Nortelís Patient Discharge Solution improves the patient discharge process
* Nortelís Asset Tracking and Management helps control costs and enhance safety and productivity
* Nortelís Collaborative Clinical Solution allows secure sharing of patient data using multimedia
* Nortelís Clinical Alarms and Alerts provide nurse call and emergency notifications wirelessly
* Nortelís IP Mobility Fast Start Solution allows small and medium-sized healthcare staffs to enjoy many of the same benefits provided to Nortelís larger healthcare customers
* Nortelís Secure Portable Office makes secure workforce mobility a reality


* Jan Yperman Enhances Care with Clinical-Grade Healthcare Solution from Nortel
* Sharjah Teaching Hospital Enhances Care with Nortel Unified Communications
* King Fahad Medical City Enhances Patient Care with Nortel Unified Communications
* Carolinas HealthCare System Gets íPersonalí with Virtual Contact Center from Nortel


* Santa Cabrini Hospital attracts top healthcare professionals with the latest technology
* M.D. Anderson Cancer Center - Orlando came to Nortel for help designing a patient discharge solution


* Baylor University Medical Center aims to improve patient care with unified communications
* M.D. Anderson Cancer Center improves the patient discharge system
* Watch scenarios that showcase how Nortel provides doctors and nurses with the freedom of mobility


* Scott Checkoway , North East Georgia Health Systems, discusses how mobility and communications can transform healthcare and support growth
* Diane Doran , University of Toronto Faculty of Nursing, discusses mobility trends and how they are facilitating improved patient care

For more on Nortel Healthcare Solutions, visit the Nortel Healthcare Solutions page.


* By deploying a unified communications solution, Nortel estimates organizations can realize up to 18 percent gains in productivity
* Third party studies have shown that Nortel data networking products provide up to 20 times the performance and seven times the resiliency of competitive solutions while consuming up to 40 percent less energy and costing up to 50 percent less to own and operate.


Joel Hackney, president, Enterprise Solutions, Nortel

ďThese unified communications solutions offer just as much to hospital staff as operating rooms and surgical instruments. They allow healthcare teams to make quick, accurate diagnoses by giving all appropriate staff access to the same data in a real-time, secure environment. This more efficient approach helps the healthcare staff and the patient by reducing the amount of time most patients actually spend in the hospital.Ē

Sanjeev Gupta, general manager, Healthcare Solutions, Nortel

ďComprehensive unified communications solutions from Nortel allow physicians to focus on patients, not networks. Our industry-specific applications, services and support help healthcare professionals to do their jobs in an efficient, cost-effective and secure environment. In turn, this makes hospitals more efficient and helps them manage the cost of healthcare.Ē

Net Payne, vice president, Global Service and Solutions Marketing, Nortel

ďImproving the quality and speed of patient care is top of mind for all healthcare professionals. Nortelís Unified Communications solutions provide a foundation for hospitals to provide staff with up-to-date patient information. The ability to share digital files securely helps ensure regulatory compliance, but just as importantly, it makes it easier for healthcare professionals to do their jobs.Ē


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