AT&T Helps Our Kids of Miami-Dade Incorporate the Latest Wireless Technology to Advance Foster Care in Florida
AT&T Delivers New Wireless Devices and Applications to Streamline Case Management and Enable Social Workers to Access Vital Information Remotely
Miami, Florida, AT&T Inc. (NYSE:T) today announced a $1.5 million contract with Our Kids of Miami-Dade/Monroe, Inc., the local lead agency for child welfare in Miami and the Florida Keys. AT&T will provide a new mobility application to support eight full case management agencies with a total of 350 case workers across Miami-Dade County. Our Kids will also deploy nearly 2,000 AT&T High Speed Internet lines to provide foster homes with access to the Internet.
Case workers will access internal Our Kids applications and the organization’s intranet using laptops, which will connect by tethering to wireless PDA devices using AT&T’s 3G network, the nation’s fastest. This will enable case workers to use their PDA devices to access vital information that was previously available only on a computer. AT&T voice and data services, along with an AT&T-provided Xora wireless solution, will give case workers access to tools and applications remotely, allowing them to navigate efficiently to children’s homes, monitor mileage to and from locations and snap updated pictures of children to validate their condition on case visits. Overall, the AT&T solution will allow case workers to more easily keep track of cases online and while on the go.
The AT&T High Speed Internet service included in the contract will enable Our Kids to provide children placed in foster homes with Internet access, so that these children can stay connected to the Our Kids system. Having AT&T High Speed Internet access at home will even allow foster children to conduct virtual meetings with officials online to provide updates on their well-being.
“Our case workers were burdened with excessive paper reporting and traveled carrying bulky, hard-copy case files with them when on the road,” said Pat Smith, chief information officer, Our Kids of Miami-Dade. “We needed new technology to streamline our case workers’ daily efforts tracking the progress of our foster kids, and we needed that technology to be mobile. Our case workers will now have all the tools and information they need available on a wireless device that goes with them to every house visit.”
With AT&T’s solution, Our Kids case workers will now use their mobile devices as a phone for daily communication, a PDA for business e-mail, a calendar for tracking case management dates, a resource to store contact information for both colleagues and children in homes, a navigation device and a case management tool for easily processing checkup data during child visits.
“The bottom line is that these services from AT&T have enabled us to provide better care for our children and better use of the case managers’ time,” said Smith. “Children and their foster homes will be monitored more often and more efficiently.”
About Our Kids of Miami-Dade/Monroe, Inc.
As the local lead agency for child welfare in Miami and the Keys, Our Kids’ goal is to empower families to build brighter futures for their children by learning how to keep kids safe, healthy and happy through high quality services delivered by our nationally accredited network of local non-profits. For more information, visit www.ourkids.us.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world’s most advanced IP-based business communications services and the nation’s leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. In 2008, AT&T again ranked No. 1 on Fortune magazine’s World’s Most Admired Telecommunications Company list and No. 1 on America’s Most Admired Telecommunications Company list. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.
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