Pingsta Introduces a Subscription-based Network Support Service for Small and Medium Businesses

Redwood City, CA - October 7, 2008 - Pingsta – the online collaborative platform for internetwork experts - today launched ICE Pro™, an online subscription service that provides small and medium businesses with on-demand access to premium network engineering resources. Pingsta ICE Pro™ provides carrier-class consulting and break-fix operational support that helps businesses manage complex Internet Protocol technology, lower operational costs and increase productivity.

As small and medium businesses become more reliant on web-based applications to support their day-to-day operations, the network has become an essential resource for them. Pingsta ICE Pro™ represents a Network-Intelligence-as-a-Service model that enables fast-growing businesses to tap into an existing pool of expert-engineering talent, without the costs and distractions of owning and maintaining internal resources.

“In a climate where IT talent acquisition is a difficult and costly exercise, the need for an on-demand solution that provides complete network ownership and peace of mind to small businesses is paramount” said Deka Yussuf, VP of Business Development. “When people need electricity, they do not build a power plant to get it. They plug into the electricity grid through the socket on the wall and only pay per usage. Pingsta ICE Pro™ allows businesses to access network expertise in the same way.”

In order to save costs, small and medium businesses used to rely on ad-hoc relationships with consultants with very little networking experience to navigate through complex technologies. With ICE Pro™, a monthly subscription fee of $60 grants them the ability to purchase consulting and break-fix tasks as needed. These tasks are resolved by industry-expert engineers who specialize in a multitude of networking technologies, such as LAN, VPN and VoIP.

Some of the key features of ICEPro™ include:
• Multivendor and Multi-technology Support
• Task Management
• Multivendor Knowledge-Base
• Unlimited Storage
• Secure Encrypted Communication
• Intelligent Task Assignment
• Service Level Management

Pingsta ICE Pro™ is currently available worldwide. Supported vendors include: Cisco, Juniper, Alcatel-Lucent, as well as fifty other vendors.

About Pingsta
Pingsta is a collaborative platform for the world’s Internetwork experts. Pingsta celebrates and facilitates social and intellectual collaboration amongst all the experts that invented and continue to sustain the various components that make up the Internet. Pingsta members include inventors, fellows, professors, distinguished engineers and technical leaders from over 50 countries.

Contact Information

Ashley Lovato

Public Relations Contact

Pingsta

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