Inquisite Introduces “Certified Anonymous Surveys;” Turnkey Survey Hosting and Administration Service
Leading Enterprise Feedback Management provider is first to offer branded-anonymous solution
AUSTIN, TEXAS – Inquisite, an established provider of Web-based software for easily collecting, understanding and managing feedback from customers and employees, today announced Inquisite Certified Anonymous(TM) Surveys, a turnkey, hosted survey service for instances in which respondent confidentiality, data security and anonymity are paramount.
Inquisite’s core survey product allows customers to deploy anonymous surveys anytime; however, only a third-party, hosted solution can offer respondents the additional level of confidentiality that is sometimes needed. The Inquisite Certified Anonymous Surveys service can prove especially valuable for gathering feedback on leadership and management, enabling safety and occupational hazard reporting, providing an avenue for complaints and whistle blowing, as well as meeting audit and compliance requirements. For these special types of projects, anonymous surveys result in higher response rates and allow for greater honesty and candor, producing more insightful and reliable data.
“Many web-based surveys can partially protect respondents’ identities but using this special Inquisite service gives respondents added confidence and trust that they can express themselves with complete anonymity,” said James Martin, Chairman and CEO, Inquisite. “The ‘Certified Anonymous’ seal that appears throughout the survey will remind individuals that they can be completely forthcoming, delivering the honest feedback that organizations need in key circumstances.”
Organizations need only provide the survey questions. Inquisite will work with the customer to create and refine the survey itself, distribute the survey and follow-up with completion reminders. Survey responses will be reviewed for any identifiable information in open ended text or demographics questions, and any such information will be removed. Multiple reports, including any with non-identifying, predefined filtering or segmentation, are typically available to the customer within 24 to 48 hours.
The Inquisite Certified Anonymous Surveys program is available now. In an initial deployment, a major national retailer that had recently completed an acquisition used the service to conduct an organizational climate survey of new employees. The survey was deployed to 5,000 individuals to gauge how the acquisition affected their jobs, identify concerns and evaluate new management.
Pricing for Inquisite Certified Anonymous Surveys starts at $10,000.
For more information about Inquisite Certified Anonymous Surveys, or the company’s complete family of Enterprise Feedback Management software, please visit: www.inquisite.com.
Inquisite is a leading provider of Enterprise Feedback Management (EFM) software and services. Inquisite’s comprehensive solutions facilitate the gathering, understanding and acting upon business-critical data, getting the right information to the right people at the right time. Leveraging Inquisite, critical data can be easily integrated with existing business processes and systems, providing enterprises with the confidence to make the right business decisions to drive their business forward. Headquartered in Austin, Texas, Inquisite sets the pace by providing the best combination of enterprise power, operational simplicity, and measurable value. Across every industry, hundreds of leading organizations around the world use Inquisite for their mission-critical customer and employee loyalty initiatives. Making the right decision has never been easier. For more information, visit www.inquisite.com.
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