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The Bancorp Bank Deposits Qwest IQ Networking Into Its Business Account


Qwest Communications International Inc. (NYSE: Q) today announced it has signed an exclusive 3-year agreement with The Bancorp Bank, a Wilmington-based online commercial bank that delivers customized financial services and “branchless banking” products through a network of private-label, affinity partnerships nationwide.
Qwest will connect The Bancorp Bank’s offices in Wilmington, Del.; Orlando, Fla.; Crofton, Md.; Exton, Philadelphia and Warminster, Pa.; and Sioux Falls, S.D., with Qwest iQ Networking® services, a wide-area network solution based on multi-protocol label switching (MPLS) technology.

“By connecting our offices with a state-of-the-art MPLS backbone, Qwest is delivering the core infrastructure we need to keep us at the forefront in our industry and 125 toll-free lines to keep us connected to customers,” said Pete Chiccino, executive vice president and chief information officer for The Bancorp Bank.

Qwest’s solution centralizes The Bancorp Bank’s operations on a high-speed platform delivering up to 45 megabits per second at each location while protecting critical business traffic and providing exceptional reliability and service. The Bancorp Bank will also benefit from the ease-of-use of the Qwest Control® customer portal, which will enable The Bancorp Bank to manage all of its billing, toll-free and data services in one centralized location and online.

“Qwest’s nationwide footprint and world-class solutions enable us to meet the unique communications needs of financial institutions,“ said Tom Richards, Qwest chief operating officer. ”And Qwest’s focus on creating exceptional customer experiences offered The Bancorp Bank the ability to create an end-user service experience they can be proud of.”


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