Thus PLC Chooses Ixia to Provide Remote Service verification of L3 VPN Network and Services
Ensures Initial Service Provisioning, Allows Immediate Billing and Provides Service Verification
CALABASAS, Calif. — Ixia (Nasdaq: XXIA), a leading, global provider of IP performance testsystems, today announced that THUS plc, a UK-focused business telecommunications company, has deployed Ixia’s IxRaveTM IP service verification platform to provide service verification of its enterprise layer 3 VPN (L3 VPN) networks and services. THUS, located throughout the United Kingdom, provides enterprise-quality converged services to business customers. The company uses IxRave to verify that end-customers are receiving services that perform as expected, both at initial provisioning and on a continuing basis. Ixia is demonstrating its new platform this week at the Spring VON tradeshow in San Jose, Calif., booth 934 and at Convergence India in New Delhi, stand C-202.
“IxRave helps us to satisfy our customers’ needs by proactively demonstrating end-to-end service verification,” said Richard McCallum, development director of THUS plc. “IxRave helps us achieve our customer service goals while significantly reducing costs, which is a tremendous advantage in today’s ultra-competitive market.”
IxRave enables THUS to quickly and remotely verify that its new network services perform to service level agreements (SLAs) before turning up those services. Until IxRave, no remote tool existed for the customer care staff to use for measuring complex SLA metrics or verifying SLA commitments on demand. IxRave differs from legacy network monitoring platforms through its ability to send active user-centric traffic over a customer’s end-to-end path. IxRave is integrated into its customers’ operational support system (OSS) to provide an easy-to-use tool for tier one support personnel. IxRave’s payback versus standard network monitoring solutions is substantial and immediate – with ROI typically measured in months.
IxRave also permits THUS to remotely perform end-to-end application testing to verify its customers’ QoS and QoE (quality of experience). Inexpensive probes and virtual endpoints downloaded from the web enable THUS to quickly identify issues throughout a network and determine if a fault is in the network (edge and core) or in the access segment (edge to customer desktop).
Ixia brings its leading expertise in the pre-deployment lab testing of IP services such as VoIP and video to offer end-to-end quality of experience (QoE) test and service validation over live networks. The value to customers like this is that they can compare actual performance results in the live network with results they saw in pre-deployment testing.
“IxRave draws upon Ixia’s ten years of proven IP test and measurement expertise that enables THUS to conduct segment testing within the network, identify the device and interface where the performance issue is occurring and resolve it fast,” said Neal Roche, vice president of Ixia Converged Service Verification.
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