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Health Support Systems announces free “Ask an Expert” program


Health Support Systems ( today announced the launch of another service that is available at no cost, named the “Ask an Expert” program. Using this free service, users can post their medical questions and receive answers from medical professionals from around the globe. Since the healthcare professionals may not be licensed to practice medicine in the state or country of the patient, the interaction on the forum will be limited to general advice.

“The intent is to empower and coach the individual and not to diagnose, treat or otherwise practice medicine”, says Lee Hagelshaw, a co-founder and general counsel for HSS. “We truly believe that the free service will benefit a lot of individuals. This is especially useful in an unfavorable economic climate where new solutions to the spiraling cost of health care are needed more than ever”.

This service will be in addition to the free disease management portal launched by HSS in Nov 2007. “This is a virtual care option that is truly without borders. We plan to run this on a trial basis over the next several months. If there is lot of end user interest, we plan to expand the program” says Bala Selvarajan, a co-founder of HSS.

“As an example, an individual could log onto the program and ask about symptoms such as fatigue, weight loss or palpitations and receive advice to talk to a health care provider about the possibility of hyperthyroidism” says Dr. Jaan Sidorov, a practicing primary care physician, former Board member of the Disease Management Association of America (DMAA), former Medical Director of the Geisinger Care Coordination Program and now an advisor to Health Support Systems. He further adds “the idea is not to replace a patient-physician interaction, but rather educate, empower and enlighten an individual about self-care”

About Health Support Systems, Inc.

Health Support Systems provides cost effective technology solutions and support services for the healthcare industry. HSS was founded by professionals from the healthcare and technology sectors, with the vision of bringing to healthcare the cost savings from combining technology with service efficiency. The goal is to deliver high-quality disease management and wellness services at substantially lower cost than currently available.

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