SunGard Availability Services Provides Increased Availability For Managed Services Customers
SunGard Availability Services today announced Restoration Services for Managed IT Services that provide customers running full production of IT systems with even greater recoverability for their critical systems and data.
In the Restoration Services for Managed IT Services program, SunGard works with customers to put a plan and resources in place to restore production services at a secondary SunGard site if needed. With this approach customers achieve increased availability while avoiding the upfront capital associated with developing this capability internally which can help generate a major cost savings.
Many companies have turned to the SunGard Managed IT Services portfolio to maintain business-critical systems and applications, attracted by SunGard’s IT infrastructure, which includes a protocol-independent network, hardened facilities, redundant power systems and end user facilities. SunGard Managed IT Services help organizations free up IT staffs to focus on more strategic projects and reduce the need for investing in additional, costly data center space.
“The Restoration Services for Managed IT Services program demonstrates SunGard’s commitment to helping customers achieve the highest levels of information availability,” said Frank Lacomba, director of product management for SunGard Availability Services. “With our track record of a 100 percent recovery rate in addressing customer outages, SunGard is a proven partner in providing a secure, available and redundant IT environment to support our customers’ systems and applications.”
Central to the offering is the Managed Technology Plan – a role-based contingency plan that outlines technical dependencies, functional responsibilities, and processes that will be followed during the test or live restoration event. In addition, the offering provides customers with access to secondary equipment at an alternate SunGard facility, set hours for testing the plan, and SunGard support to restore systems and applications based on customer requirements.
To learn more about SunGard’s enhanced Restoration Services for Managed IT Services offering, visit www.availability.sungard.com.
About SunGard Availability Services
SunGard Availability Services is the pioneer and leading provider of information availability solutions, helping to ensure that more than 10,000 customers in North America and Europe have access to their business-critical information systems. With nearly four million square feet of secure facilities, SunGard offers a complete range of information availability solutions that include managed IT, professional and business continuity services. SunGard provides services to support an always-on production environment, as well as over 30 technology platforms to support customers who require a traditional 24-48 hour recovery time frame. SunGard also has technology and systems management services for application and data center outsourcing, as well as business continuity consulting services and planning software. For more information about SunGard Availability Services, visit www.availability.sungard.com or call 1-800-523-4970.
With annual revenue exceeding $4 billion, SunGard is a global leader in software and processing solutions for financial services, higher education and the public sector. SunGard also helps information-dependent enterprises of all types to ensure the continuity of their business. SunGard serves more than 25,000 customers in more than 50 countries, including the world’s 50 largest financial services companies. Visit SunGard at www.sungard.com.
Trademark Information: SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
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