Kenya Holiday Hotel Hit by Sickness Bug Again
Hundreds of British tourists have been hit by a virulent stomach bug at a hotel in Kenya which suffered a similar outbreak in August last year.
Holidaymakers returning from the Sun’n Sand Hotel in Kikambala, have complained about being severely ill whilst there and some have now had their condition confirmed as salmonella.
Andrew Morton, an expert in travel law at Manchester law firm, Pannone LLP, says those affected may have a case for compensation against their tour operators, which include, First Choice. “If it can be proven, as seems likely, that standards in food hygiene and cleanliness were unacceptably low, people should of course see a doctor or report to their local Environmental Health Officer as soon as they return home. It would also be wise to see a solicitor to discuss beginning an action for compensation for their ruined holiday.”
Complaints from tourists include being ignored by their tour reps and being told there were no complaints forms available. There are also complaints of safes being broken in to and mobile phones and valuables stolen.
Commented Andrew Morton finally, “We have already been contacted by a number of those suffering illness at the Sun N Sand Hotel and have begun a log of their complaints.”
Anyone who has experienced problems at this hotel in the past 12 months should contact Andrew Morton at Pannone LLP on 0800 0384 384 or visit http://www.pannone.com/personal-injury-solicitor/holiday-accident-claims.asp
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