Alliant Energy reminds customers to be ‘security-smart’ in days following ice storm
Customers should report suspicious activity to local authorities
bris following the recent ice storm, Alliant Energy reminds its customers to be alert for any suspicious activities in their area. While the company has not received any credible reports of these types of activities occurring in areas impacted by ice storm-related electric service outages, customers need to stay ‘security-smart’ by practicing the following tips:
* Beware of the possibility of imposters posing as Alliant Energy workers. Alliant Energy workers will NOT require payment to restore electric service or trim trees that are impacting electric service.
* Customers approached by utility workers should ask to see an official Alliant Energy identification card or badge. Utility workers who are assisting Alliant Energy’s restoration efforts will also have official identification.
* Alliant Energy does NOT contact electricians on behalf of customers to make wiring or electrical repairs on your home or business in order to have electric service restored.
* Call 1-800-ALLIANT to verify the situation and report suspicious persons or activities.
* Contact local law enforcement immediately to report suspicious activity.
* Write down license numbers and descriptions of suspicious persons or vehicles.
* If possible, also keep an eye on your neighbors’ property and report suspicious activity.
“It is critical that our customers stay safe as our company concludes electric restoration efforts and communities begin to clean-up the damage caused by this week’s ice storm,” states Vern Gebhart, Vice President of Customer Operations-IPL. “We appreciate our customers’ support of our efforts and ask that they stay alert to any suspicious activity.”
Alliant Energy customers experiencing an electric outage or that may have other electric service questions are encouraged to call 1-800-ALLIANT (1-800-255-4268).
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