Rihm Kenworth Opens New Full-Service Facility in Southern Minnesota To Enhance Customer Support
ALBERT LEA, Minn.– Rihm Kenworth has expanded customer support with the opening of a new full-service facility in Albert Lea, Minn., conveniently located near the intersection of Interstate 90 and Interstate 35.
A member of the Kenworth dealer network of nearly 300 locations in the United States and Canada, Rihm Kenworth – Albert Lea is located in a 12,000 square-feet facility on a 5-acre site. The facility has a 1,500 square-foot parts department display area, six service bays, comfortable driver’s lounge, parts delivery service, large parking lot, and other amenities.
“The new Rihm Kenworth – Albert Lea branch underscores our commitment to providing high quality product and services to the trucking industry throughout the state of Minnesota,” said John W. Rihm, president and chief executive officer of Rihm Kenworth.
That kind of dealer support, combined with quality products, contributed to Kenworth’s reception of three 2006 J.D. Power and Associates awards for “Highest in Customer Satisfaction for Over the Road Segment and Pickup and Delivery Segment Class 8 Trucks, and for Heavy Duty Dealer Service.”*
The new Rihm Kenworth facility is conveniently located at 75903 230th Street in Albert Lea. Operating hours are 7:30 a.m. to 5 p.m. Monday through Friday and 8 a.m. to noon on Saturday. The phone number is (507) 552-1340.
Rihm Kenworth operates its headquarters store in St. Paul, Minn., and also has a Twin Ports branch in Superior, Wis., which serves Duluth, Minn., northern Minnesota and western Wisconsin. Additional information is available from the Rihm Kenworth Web site (www.rihmkenworth.com).
Kenworth Truck Company, a division of PACCAR Inc, is a leading manufacturer of heavy and medium duty trucks. Kenworth is the recipient of the 2006 J.D. Power and Associates awards for Highest in Customer Satisfaction for both the Over the Road Segment and Pickup and Delivery Segment Class 8 trucks, and for Heavy Duty Dealer Service. Kenworth’s Internet home page is at www.kenworth.com. Kenworth. The World’s Best.
*Kenworth received the highest numerical score for dealer service, over the road trucks and pickup and delivery trucks in the proprietary J.D. Power and Associates 2005-2006 Heavy-Duty Truck Customer Satisfaction Studies(SM). 2006 study based on 2,529 responses. Proprietary study results are based on experiences and perceptions of principal maintainers who were surveyed in April-June 2006. Your experiences may vary. jdpower.com.
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