Coca-Cola FEMSA Extends Relationship with EDS
PLANO, Texas and MEXICO CITY – Today EDS announced that Coca-Cola FEMSA, S.A. de C.V., the largest Coca-Cola bottler in Latin America and second largest in the world, has signed a three-and-a-half year contract extension for information technology (IT) services that will help the company manage its growth.
This agreement extends delivery of numerous IT services EDS has provided for Coca-Cola FEMSA since 2000 and integrates its new operations into the existing Coca-Cola FEMSA IT infrastructure.
“Coca-Cola FEMSA’s tremendous growth in Latin American makes standardizing business processes across each of our business units critical for future success,” said Hector Calva, chief information officer for Coca-Cola FEMSA. “EDS knows our industry and business well and, with its strong presence across the region, we can remain focused on providing beverages to the people of Latin America while EDS helps manage these important IT functions.”
The agreement includes support for Coca-Cola FEMSA’s SAP platform, one of the largest SAP implementations in the world. SAP is an EDS Agility Alliance partner and works closely with EDS to improve delivery and support and bring greater value to shared clients.
Additionally, EDS delivers Spanish and Portuguese helpdesk services and field services for Coca-Cola FEMSA’s thousands of desktop and laptop computers, printers and servers. EDS also hosts more than 450 midrange servers and provides disaster recovery and international and regional telecommunication services for Coca-Cola FEMSA. The agreement covers Coca-Cola FEMSA’s Latin American operations in Mexico, Guatemala, Nicaragua, Costa Rica, Panama, Colombia, Venezuela, Brazil and Argentina.
“As in any industry, the best way to effectively manage growth is to establish standard procedures while leveraging best practices to continually improve productivity and avoid redundant administrative and operating costs,” said Mike Klaus, EDS vice president Global Consumer Industries and Retail. “Coca-Cola FEMSA has enjoyed tremendous growth, and we are honored to support our partner’s success.”
This contract was signed in the first quarter of 2007 and will be included in the total contract value of new business signings to be announced by EDS for that quarter.
EDS serves more than 200 consumer and retail industry clients and generates more than $1.2 billion in revenue in this sector annually. As a leading provider in the consumer and retail industry, EDS focuses on a variety of market segments including food/beverage, apparel/footwear, consumer products and all retail outlets including restaurants, mass/department, grocery, drug, convenience, online/catalog and specialty.
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