NCR Launches Managed Service for Remote Deposit Capture
Outsourced service model offers rapid delivery; responds to market demand
February 12, 2007 - ORLANDO — NCR Corporation (NYSE: NCR) today announced a new managed service offering for remote deposit capture (RDC) which enables financial institutions (FIs) to quickly go-to-market with minimal upfront investment or risk. Initially targeted at one of the most active image-based service offerings, NCR will offer this service to FIs for their commercial clients via NCR’s proven ImageMark™ Passport technology and state-of-the-art eCommerce outsourcing infrastructure.
“This new service will provide our customers with a tremendous opportunity to quickly deploy a very competitive offering in a matter of weeks,” said Dick Wheeler, vice president of global product management and marketing for NCR’s Payment and Imaging Solutions Group. “As both the technology and service provider, our customers can immediately leverage the decades of experience NCR brings to the table, along with our proven technology and best-in-class eCommerce services. This gives NCR customers the flexibility to meet their clients’ needs and expectations, while planning for the best optimization of their operations via imaging technology.”
Although the market adoption of in-house RDC has been swift, industry analysts, such as Celent, report a trend towards using a managed service is on the rise.
“Early adopters of RDC solutions primarily implemented in-house. That trend has markedly shifted among banks of all sizes, which are now favoring application service provider [ASP] deployments. RDC may be particularly well-suited for managed services deployments because of the high rate of change among solutions and banks thinking about the service. Additionally, competitive dynamics are creating a sense of urgency which is readily accommodated in an ASP environment,” said Bob Meara, senior analyst for Celent.
NCR’s RDC service utilizes the core functionality of ImageMark Commercial Passport Web Edition software which offers flexibility in deployment and a unique user interface that supports branding for each financial institution. Commercial clients capture and balance check deposits through a secure Web interface connected to NCR’s eCommerce operations. NCR consolidates the deposits, generates X9.37 files and sends it to the FI for posting, clearing and archiving. Commercial customers can also take advantage of ImageMark Commercial Passport’s advanced management and reporting capabilities, thereby efficiently tracking and managing deposits and updating internal accounting systems.
NCR’s eCommerce outsourcing infrastructure provides superior security and 24x365 high availability. With operational redundancy across all components, NCR provides a 99.99 percent uptime rating based on Uptime Institute standards. In addition to this new service, NCR’s eCommerce organization provides a complete array of managed services, such as secure Internet banking, cash management and treasury, Web site hosting and automated teller machine (ATM) preferences and one-to-one targeted messaging.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR’s Teradata® data warehouses, ATMs, retail systems, self-service solutions and IT services provide Relationship Technology™ that maximizes the value of customer interactions and helps organizations create a stronger competitive position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 28,900 people worldwide.
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NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.
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