Services for Siemens and BenQ Siemens mobile phones guaranteed
Munich, Jan 19, 2007 - Siemens and BenQ Corp. have reached agreement on the continuation of warranty services for mobile phones sold under the brand names “Siemens” and “BenQ Siemens.” BenQ Corp. has commissioned B2X Care Solutions GmbH to continue services for mobile phones of either brand. Siemens is supporting this agreement. Sales partners and end customers can thus continue to use the existing channels in case of claims. The long-term agreement has been valid since the beginning of January 2007.
Within the framework of this agreement, B2X is taking over the warranty services for sales partners and end customers in Europe, Russia and Latin America. The warranty claims of Asian customers will be dealt with directly by BenQ Corp. To guarantee the provision of services for mobile phones, Siemens has agreed with BenQ Corp. to use the payments originally due in December.
Siemens has recently provided a solid financial basis for the job placement companies for employees of BenQ Mobile OHG in North Rhine-Westphalia and Bavaria. A €10 million aid fund has also been set up by Siemens for supporting employees in financial difficulties. Through the job exchange established by Siemens for employees of BenQ Mobile OHG, over 690 interviews have been scheduled at Siemens. Round about 150 concrete job offers have so far been made. In addition, Siemens has secured the continuation of training for 88 trainees of BenQ Mobile within Siemens AG.
Siemens (Berlin and Munich) is a global powerhouse in electrical engineering and electronics. The company has around 475,000 employees working to develop and manufacture products, design and install complex systems and projects, and tailor a wide range of services for individual requirements. Siemens provides innovative technologies and comprehensive know-how to benefit customers in 190 countries. Founded more than 155 years ago, the company focuses on the areas of Information and Communications, Automation and Control, Power, Transportation, Medical, and Lighting. In fiscal 2006 (ended September 30), Siemens had sales from continuing operations of €87.3 billion and net income of €3.1 billion. Further information is available on the Internet at: www.siemens.com.
Reference number: AXX200701.39 e
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- Dr. Marc Langendorf
- Siemens AG
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