LiteScape Teams with TC&C to Enrich its Unified Communication Solutions with IP Call Recording to Tap Billion Dollar Call Center Market and More
REDWOOD SHORES, CA -- October 24, 2006 -- LiteScape Technologies, Inc. (www.litescape.com), a leading developer of unified communications applications, today announced that it teamed with TC&C U.S.A., Inc. (www.tcandc.com) to incorporate TC&C’s IP audio and video call recording product (CARIN) into LiteScape’s suite of converged CRM, collaboration and identity management applications that unify IP communications.
“LiteScape applications are being deployed worldwide in such diverse ways as an intelligent fitting room, cross cluster directory access and sending RSS feeds for hurricane warnings,” said Andy Barbour, LiteScape’s senior director of channel sales. “Our global channel partners see uses for call recording beyond the contact centers and have found immediate, high demand in the financial and professional services industries. That is why we are pleased to be working with TC&C, a technology leader in VoIP call recording.”
TC&C’s award winning call recording system CARIN, is designed to meet demanding requirements of a wide range of industries such as banking, insurance, government, and specialized customer contact centers. CARIN is optimized for multi-site deployment, characterized by ease of use, high performance, scalability, flexibility and has sophisticated enterprise management and security features; thereby providing a truly high-end solution at a competitive price. CARIN is certified as Cisco Compatible and one of the first Call Recorder for Cisco IP Video Communication Systems.
“LiteScape and TC&C will work together to maximize the usability and flexibility of call recording features within the enterprise in a highly secure manner on Unified IP Phones or mobile devices.” said Gabor Krivachy, president and CEO of TC&C.
TC&C, a privately owned Telecommunication and Computer Technology company headquartered in Hungary, developing cutting edge solutions in the IP Telephony field with clients from the banking, insurance, energy, government, retail and service industries.
About LiteScape Technologies
LiteScape Technologies enhances the value of IP-based networks enabling unified communications with security and personalization for collaboration and converged CRM solutions. LiteScape’s unified communications applications uniquely connect solutions from disparate vendors to enable users to link business applications to any phone or mobile device. Founded in 2003, the company is privately held and primarily funded by SOFTBANK, Telesoft Partners and Blumberg Capital.
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- Sally Baggett
- Director, Marketing Communications
- LiteScape Technologies, Inc.
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