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TietoEnator and DNA sign an Agreement regarding the outsourcing of telecom services


3 October 2006 - DNA Finland is outsourcing its added value telecom services to TietoEnator. According to the agreement, TietoEnator will in future be responsible for DNA’s mobile content services. TietoEnator and DNA will also work together in the development, merchandising and production of new services. The letter of intent for the project was published on 11 July 2006.

The service agreement includes a three year service contract estimated at EUR 5-7 million. The services to be outsourced are transferred to the responsibility of TietoEnator’s Telecom & Media business area starting on 2 October 2006, and the services will be provided in a new service centre made up of resources from both companies. The aim of the service centre is to offer content and value added services in the future to other service operators both in Finland and around the world.

“Outsourcing the development and management of our services to TietoEnator’s service centre will ensure that we at DNA can in the future offer new, reasonably priced, mobile added value services that our customers want. We are specifically seeking advantages in terms of volume for producing new services with this service centre model and with the close cooperation with TietoEnator,” says Riitta Tiuraniemi, DNA’s Managing Director.

“We are excited to extend our partnership with DNA through this business outsourcing agreement. With our new ’Service Centre Model’ we are offering DNA not only business process management but also service innovation based on our extensive know-how in all parts of the telecom value chain,” says Ari Vanhanen, President, TietoEnator Telecom & Media Oy.

TietoEnator’s Telecom & Media business area employs nearly 5,000 professionals in 14 different countries. It’s broad service portfolio covers R&D services, consulting, IT systems development and complete value chain integration in the telecom and media sectors. The company operates as a partner to its global customers, assisting them in the development of their products and business processes.

DNA Finland is one of the fastest growing companies in Finland’s mobile operator sector and is seeking strong growth in its business operations and profitability by offering an open network interface to new service operators and service providers.

TietoEnator is among the leading architects in building a more efficient information society and one of the largest IT services companies in Europe. TietoEnator specialises in consulting, developing and hosting its customers’ business operations in the digital economy. The Group’s services are based on a combination of deep industry-specific expertise and the latest information technology. TietoEnator has close to 15,000 experts in more than 25 countries.

DNA Finland provides Finnish private customers, communities and enterprises with high-quality services of the latest mobile technology. DNA has around one million subscribers. For further information, please visit


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