CenturyLink’s bilingual call center celebrates 32 years of service
“El Centro de CenturyLink” was founded in Phoenix in 1984 by three employees who saw a need to provide in-language customer service to the company’s Spanish-speaking customer base. Today, El Centro remains based in Phoenix, and has more than 80 bilingual employees serving the residential and small business communications needs of customers through phone and online sales, service, and technical support.
El Centro is committed to investing in the communities it serves. Each year, El Centro employees collect school supplies, canned food, clothing and monetary donations to support local children and families in need.
“On behalf of CenturyLink, I would like to congratulate our bilingual call center employees for 32 years of service to the Hispanic community,” said Ken McMahon, vice president/general manager of CenturyLink in Phoenix. “Years ago, three employees understood the importance of serving the growing Hispanic market, and today, we continue to follow their vision not only through our bilingual call center, but through our philanthropic efforts as well.”
To learn more about CenturyLink’s products or services in Spanish, visit www.centurylink.com/espanol or call 1-800-624-7957.
CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network. Visit CenturyLink for more information.
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