CCS and GSC Logistics Use MSP Infrastructure Upgrade to Help Attain Company Growth Targets and Higher Profits
Clare Computer Solutions (CCS), a professional services firm providing IT solutions for companies in the San Francisco Bay area since 1990, has been working with GSC Logistics for many years helping them improve their IT infrastructure, which has resulted in several benefits for the client.
(SAN RAMON, CA) Clare Computer Solutions (CCS), a professional services firm providing IT solutions for companies in the San Francisco Bay area since 1990, has been working with GSC Logistics for many years helping them improve their IT infrastructure, which has resulted in several benefits for the client.
GSC Logistics, Inc., located in the East Bay and founded in 1988, began as a drayage services company to importers and exporters in the Bay Area. Since then they have expanded their scope of expertise to include not only drayage but over the road, cross-dock deconsolidation and transloading services in the Bay Area and Pacific Northwest.
Today GSC Logistics offers proactive communication and precision when it comes to their logistics services and a number of major companies are long-term clients.
Clare Computer Solutions (CCS) was brought in to discuss some of the performance issues that the company had with their existing technology, as well as to offer their expertise in developing an improved overall engineering plan for the company that would enable them to reach their target growth. According to GSC’s Director of IT, Jeff Tanner, “We had a few hurdles to cross getting our CFO on board with an aggressive timeline for handling these technology issues, but eventually we collectively agreed that the time to improve our business had come and we worked with CCS to develop a plan for us to achieve our goals: efficiency, security and higher performance with redundant systems to ensure that our systems would work under any circumstances.
“It took CCS about a year and a half to take our company’s technology infrastructure from where we started to having a technology infrastructure that truly improves our performance and helps our bottom line”, said Tanner. “We are very hands on with our IT, yet we have been a CCS NetCentral (managed services) client for 8 years and this has helped our business tremendously. We feel we have a true partner with CCS and they’ve proven themselves over and over that they deserve our trust.”
CCS is actively involved in the relationship with GSC Logistics. Their network is monitored 24 x 7 and a ticketing system (used by both GSC and CCS) ensures that all issues are addressed quickly. There is a scheduled call every week to discuss any issues that might be cropping up. They receive monthly reports on the overall “health” of their network and CCS works with them annually to plan their IT budget for the coming year.
Clare Computer Solutions consults with companies by assessing their infrastructure, disaster recovery and business continuity needs. In addition, CCS reviews applications and workloads that run their businesses, then our consultants develop a program based upon the right approach to meet the company’s risk, needs, and specific objectives.
For more information about CCS visit www.clarecomputer.com or call Tel (800) 339-0690 ext 148. Visit our events page to attend an educational event about technical and IT topics to broaden your knowledge base.
About Clare Computer Solutions (CCS)
Clare Computer Solutions has been providing high quality IT Network Services and Network Support to Bay Area companies since 1990. CCS has installed over 2,400 multi-user networks and serviced many more. Clients represent diverse industries including: healthcare, manufacturing, construction, insurance, service industries, legal, hospitality and more throughout the San Francisco Bay Area and Northern California. The company is based in San Ramon, California. Visit: www.clarecomputer.com
We have experience in deploying solutions utilizing technology from Microsoft, Novell, Citrix, VMware, Cisco, Hewlett-Packard and many other industry leaders. Our long-term relationship with these manufacturers ensures considerable depth of knowledge in these products, and how they interoperate. What this means to our clients: solutions are deployed quickly and correctly.
CCS strives for seamless integration and high touch customer service from the most highly certified and trained team possible. Clients are kept informed with monthly reports and quarterly reviews. From our detailed invoices to our process, clients regularly report that they appreciate our level of detail and transparency when it comes to their business. Our internal performance guidelines ensure that we continue to perform at peak level to service all of your IT needs.
CCS is a technology partner committed to our client’s future by listening, strategizing and implementing cost effective technology solutions. We are an extension of our client’s business and are interested and committed to their long-term success. We ensure that your technology supports the vision, experience and the passion that is the basis of a thriving business.
We are dedicated to becoming the premier technology solutions provider in the Bay Area by following these three tenets:
• Listening to our clients and understanding their needs
• Becoming our client’s trusted advisors
• Following best practices, policies, and systems, which create greater responsibility and accountability to the client and to each member of our team.
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