CodeBaby Chief Strategy Officer and Their Customer Access Health CT Presenting at Opus Research Intelligent Assistants Conference
Paul Smith Joins Peers to Discuss Approaches to Intelligent Assistance; Access Health CT to Provide Perspective on First Ever State Exchange IVA Implementation
We have put together discussions that will examine and explore emerging innovations and uses of intelligent assistants across markets. The addition of CodeBaby to the agenda adds a timely perspective on how health insurance exchanges are adopting intelligent assistants to improve customer experience." Dan Miller, Senior Analyst of Opus Research
“The Intelligent Assistants Conference is intended to raise the visibility of real-world implementations of intelligent assistants,” says Dan Miller, Senior Analyst of Opus Research. “We have put together discussions that will examine and explore emerging innovations and uses of intelligent assistants across markets. The addition of CodeBaby to the agenda adds a timely perspective on how health insurance exchanges are adopting intelligent assistants to improve customer experience.”
Paul Smith, CodeBaby Chief Strategy and Revenue Officer, will be participating on a panel discussing approaches to Intelligent Assistance from the provider perspective. Access Health CT, a CodeBaby customer, will be participating on a panel that will look at how companies are using IVAs as market differentiators to develop a leadership position.
As Chief Strategy and Revenue Officer, Paul Smith is responsible for driving CodeBaby revenue in addition to developing, communicating, executing, and sustaining strategic initiatives. His industry experience includes training and consulting services technology, eBusiness consulting services to Fortune 500 global organizations and analysis and software for law enforcement. He has been a sought-after thought leader and member of six panel discussions at industry events in 2015.
Access Health CT, the state exchange for Connecticut, implemented bilingual “Tina” in November 2014, and was the first public exchange to utilize IVA technology. Peter Van Loon,Executive Director of Access Health CT Exchange Solutions, will provide valuable insight and thought-provoking discussion around driving continued innovation.
Now in its second year, Intelligent Assistants Conference 2015 is the leading venue where executives responsible for improving customer experience and self-service efficiency meet innovators and solution providers in natural language processing, machine learning, artificial intelligence and advanced analytics.
CodeBaby is a global digital engagement and intelligent virtual assistant (IVA) technology provider. Leveraging emotional engagement and video game expertise, CodeBaby’s solutions drive engagement and retention for Fortune 500 customers within healthcare, financials, banking, and eCommerce. CodeBaby is an Oracle Gold partner, and was recently named a 2015 eHealthcare Leadership Award Winner for providing innovative solutions in healthcare. Visit us at http://www.codebaby.com or follow us on LinkedIn and Twitter @CodeBaby.
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