Alaska’s Residential Mortgage Invites Mitel And Foundry Networks Into Their House
IP Firms Partner to Help Mortgage Company Better Service Customers
ANCHORAGE, Alaska and OTTAWA, Canada, September 7, 2006 – Mitel® is receiving some enthusiastic northern exposure in Alaska thanks to a partnership with California-based Foundry Networks®, Inc (NASDAQ: FDRY), Mitel Platinum solution provider TekMate and Alaska-based Residential Mortgage.
Mitel was asked to help Residential Mortgage better serve its many clients across the state by enhancing communications between the head office in Anchorage and its geographically dispersed employees across the state. The implementation of the new system has resulted in improved business efficiencies for better customer service.
“Residential Mortgage has seven offices across the state, and it’s important that all the players are on the same page even if they are hundreds of miles apart from each other,” said Residential Mortgage IT director Clinton Jones. “That’s why Mitel’s Teleworker Solution made so much sense. Employees can now communicate through simple four-digit extensions regardless of their location, whereas previously they had to dial ten-digit phone numbers.”
Mitel’s 3300 IP Communications Platform (ICP), IP phones, Mitel Enterprise Manager, Mitel Messaging Server and the Mitel Teleworker Solution connects to two Foundry FastIron® Edge X Series 448 for their core network infrastructure. Foundry’s FastIron Edge 2402-POE and FastIron Edge 4802-POE switches reside at the network’s edge to maximize the advantages of Power over Ethernet (PoE), while the IronPoint™ 200 Access Points provide secure enterprise class wireless access within the offices.
Foundry’s IronView Network Manager, a Java-based centralized management platform, provides Residential Mortgage with full visibility of all traffic flow types and the tools to manage and configure the Foundry line of wired and wireless network equipment to maximize bandwidth utilization and network performance. Foundry’s INM leverages sFlow® traffic monitoring, embedded in Foundry switches and routers, and open source security applications and tools, such as Snort®, to deliver highly scalable security and threat mitigation, without the cost or performance degradation of additional security sensors.
“Like many companies that have distributed sites across states and time zones, Residential Mortgage challenged us to tailor our solution to make a multi-site company feel like everyone was working from a single office,” said Mitel vice president of marketing, Doug Michaelides. “Mitel rose to the challenge by implementing a solution that manages internal additions, moves, and changes more easily without having to call a phone tech.”
Foundry director of product marketing Gary Hemminger said that Residential Mortgage’s continued growth dictated an evolution from a traditional Private Branch Exchange (PBX) system to IP. “Residential Mortgage recognized what needed to be done in order to continue to improve their customer service and met the challenges with a best-in-class solution. This is yet another example of how the partnership between Foundry and Mitel can improve a customer’s business efficiency and bottom line.”
TekMate vice president of Voice Networks Alan Zirkle added that while he could offer a vast array of Mitel solutions for Residential Mortgage, his primary task was to make sure his clients received quality products that would be useful and reliable. “A robust catalog of applications was important, but reliability and security were critical for this application. The Mitel/Foundry combination was clearly the best solution for our client.”
About Residential Mortgage
Residential Mortgage, LLC is an Alaskan-owned mortgage company established in 1998 and currently has 8 offices statewide. We are dedicated to professional home loan/multi-family financing. Our goal is to provide our clients with the support and personal attention they deserve. Our exceptional staff will lead you through the steps of your financial needs, while helping you achieve and maintain comfort and confidence throughout the process. We pride ourselves on having the ability to get the job done while building lasting relationships. Visit www.residentialmtg.com for more information.
About TekMate, Inc.
TekMate, Inc. is an information technology solution provider with the primary goal of helping small- to medium-sized businesses achieve their performance and productivity objectives by providing integrated and comprehensive solutions. Founded in October of 2000, TekMate Inc. provides the technical and management expertise to deliver the complete solution for business computer network and telephone system needs. We are committed to making technology work harder to help your business reach its full potential. For more information, visit www.tekmate.net.
About Foundry Networks
Foundry Networks, Inc. (Nasdaq: FDRY) is a leading provider of high-performance enterprise and service provider switching, routing, security and Web traffic management solutions, including Layer 2/3 LAN switches, Layer 3 Backbone switches, Layer 4-7 application switches, wireless LAN and access points, access routers and metro routers. Foundry’s 10,000 customers include the world’s premier ISPs, metro service providers, and enterprises, including e-commerce sites, universities, entertainment, health and wellness, government, financial and manufacturing companies. For more information about the company and its products, call 1.888.TURBOLAN or visit www.foundrynetworks.com.
Mitel is a leading provider of integrated communications solutions and services for business customers. Mitel’s voice-centric IP-based communications solutions consist of a combination of telephony hardware and software that integrate voice, video and data communications with business applications and processes. These solutions enable our customers to realize significant cost benefits and to conduct their business more efficiently and effectively by enabling enhanced communications, information sharing and collaboration within a business and with customers, partners and suppliers. Mitel is headquartered in Ottawa, Canada, with offices, partners and resellers worldwide. For more information please visit www.mitel.com.
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- Public Relations Manager
- Mitel Networks Corporation
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