PhoneTech Headsets Selected for Membership in Avaya DevConnect Program
Joins network of companies transforming the customer experience with solutions enabling real-time communication and collaboration
PhoneTech Headsets, a provider of high-end headsets, today announced it has been selected by Avaya, a global provider of business collaboration and communication software and services, for membership as a Technology Partner in the Avaya DevConnect program.
PhoneTech Headsets develops headsets for softphones, as well as analog, digital and IP terminals, providing reliable communication and comfort to corporate users. As a DevConnect Technology Partner, PhoneTech expects to deliver proven interoperability of their solutions with Avaya’s unified communications, collaboration, contact center and small and midsize business portfolios.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of capabilities – spanning collaboration, management, analytics, reporting and communications-enabled business process applications – helping joint customers extend the value of their collaboration and contact center investments and accelerate the speed at which their organization delivers true value to the bottom line.
“Membership in Avaya’s developer community will help us build our business by serving customers more efficiently and effectively,” said Renato Woldmann, CEO of PhoneTech. “Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to provide Avaya customers with comfortable, proven and cost-effective headsets to help streamline their daily operations and realize a benefit to their bottom line.”
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
Through the DevConnect program, Avaya provides companies with a wide range of technical education, access and support for many Avaya platforms and interfaces, often at no cost to Registered members. Technology Partners receive additional benefits in terms of in-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya’s strategy and value offered to Avaya customers. DevConnect Technology Partners like PhoneTech must meet rigorous criteria for customer satisfaction, product support, business operations, marketing and sales.
“Technology Partners like PhoneTech help ensure that our customers have access to enterprise peripherals, optimized to bring out the best our solutions have to offer,” said Eric Rossman, vice president, Developer Relations, Avaya. “We are equipping the modern workforce with the tools necessary to be successful, and we look forward to driving interoperability and ease-of-use with our solutions.”
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
PhoneTech Headsets is based in Sao Paulo, Brazil and provides headsets and solutions to contact centers. Since 2008, PhoneTech has consistently grown in its concept in the market, serving the best and most demanding customers in Brazilian and other markets. For more information on PhoneTech, please call +5511 37171881 or visit www.phonetech.com.br
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