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Woman Wins £15,000 After Losing Nearly All Her Teeth When Dentist Ignored Gum Disease

Dental Law Partnership help client to secure compensation after dentist neglects gum disease, resulting in the loss of nearly all of her teeth.


A thirty nine year old woman from the South West has received £15,000 in an out of court settlement after losing nearly all of her teeth when her dentist failed to treat her gum disease.

The woman contacted the Dental Law Partnership after her gum disease condition resulted in the loss of 11 teeth, and the future loss of 7 more She blamed her dentist for ignoring the signs of the problem over many years.

She had been a regular patient of the same dental practice since she was just 6 years old, but had been under the care of the dentist in question since the age of 19. Between 1990 and 1997 she attended the same dentist for routine appointments with no treatment apparently required.

In 1998, the dentist recorded inflammation on the patientís gums, but did not inform his patient who continued with the same tooth care regime. One year later, he recorded that her dental hygiene was Ďpoorí but once again opted not to recommend a treatment. Later records indicate that the patientís dental hygiene had improved and in the early 2000s she continued to attend regular checkups, and was provided with scale and polish treatments.

In 2003, notes indicate that a number of the patientís teeth were growing loose because of the deteriorating condition of her gums. The patient, however, does not recall being informed of this. A 2004 X-Ray film revealed significant bone loss around 11 teeth which was causing them to become increasingly loose. In 2009, after continuing regular dental appointments for the years between, the first of those teeth fell out.

The following year, the patient began to see another dentist as she was so concerned she had lost a tooth and was fearful of losing more. Her new dentist referred her to a specialist who confirmed that the patient was suffering from severe periodontal (gum) disease, and it was too late to save many of her teeth.

By failing to act on the patientís gum disease for 20 years, her dentist had contributed to the loss of 11 teeth, with a further 7 to be lost in future. In order to restore her teeth to the way that they should be at the age of 39, all will need to be replaced with implants.

Her original dentist did not admit liability, but the Dental Law Partnership was still able to secure £15,000 for their client in an out of court settlement.

The Dental Law Partnership provide advice and dental law representation for people who have experienced dental negligence. As the UKís leading† specialist dental negligence solicitors, the Dental Law Partnership can help dental patients to seek justice for their dental complaints.

The Dental Law Partnership team features experienced solicitors and qualified dentists, creating unique expertise and insight. Patients who believe they have a right to compensation for poor dental work, can find out quickly if they have grounds for a claim.

For more information, visit or call 0800 0853 823 to speak to an advisor.


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 dental law
 gum disease
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