Nationwide Building Society chooses Experian for credit and fraud data
Experian has renewed its partnership with Nationwide Building Society, cementing the company as the primary credit bureau for Nationwide.
Experian has announced a renewal of its strategic partnership with Nationwide Building Society for the provision of credit reference and electronic authentication services.
The new three-year, multi-million pound contract cements Experian as the primary credit bureau for Nationwide.
Nationwide will use Experianís credit bureau data, to better assess new applications for credit, manage existing customersí access to credit and lend responsibly throughout. The building society will continue to use Experianís Delphi for Customer Management (DCM) software, Delphi for New Business scores and Delphi Data Block - a set of credit variables enabling clients to help build bespoke scorecards using Experian data. All three include highly predictive models and event monitoring to identify changes in the credit behaviour of customers, enabling the organisation to make better customer credit management decisions. In addition, Nationwide will verify, validate and authenticate customersí identities, as well as prevent fraud through Experianís online authentication services.
Nationwide will also migrate to ExPin, Experianís new credit bureau platform designed to help companies gain the most comprehensive view of each customer. ExPin assigns every person a unique identifier PIN to drastically reduce duplication and significantly improve overall match rates and data quality. Experianís latest innovation also allows accurate data sets to be accumulated and analysed within seconds to create a comprehensive, up-to-date picture of a customerís financial circumstances, enabling the provider to gain a complete and accurate profile of its customers.
Craig Boundy, Managing Director of Experian UK and Ireland said: ďOur ongoing investment in data and technology innovation has enabled us to provide the most comprehensive view of a customer. This is vital to enable organisations to lend confidently and responsibly. We are delighted to be able to build on our long-term strategic partnership with Nationwide and look forward to supporting the organisation through its future growth strategies.Ē
Iain Laing, Chief Risk Officer for Nationwide, added: ďOur partnership with Experian will help us meet the responsibility we have as a mutual to our members by giving us greater control over assessing and managing credit risk which in turn will help us strengthen relationships with both new and existing customers. Our businesses are very much aligned and we see this partnership going from strength to strength in the future.Ē
Experian is the leading global information services company, providing a payment gateway, and data and analytical tools to clients around the world. The Group helps businesses with fraud risk management, managing credit risk, identity protection, target marketing offers and automate decision making. Experian also assists individuals with credit card protection.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2012 was US$4.5 billion. Experian employs approximately 17,000 people in 44 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and S„o Paulo, Brazil.
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