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Ballarat Accommodation: Gold Award for Service Excellence and Guest Satisfaction 2012

From a field of 270 hotels across Australasia, Ballaratís Comfort Inn and Suites City Views wins Gold Award for top accommodation at Choice Hotels Annual Conference


Comfort Inn and Suites City Views Ballarat takes out dual awards for 2012. Following on from their awards success in 2011, the management and team at one of Ballaratís most awarded accommodation offerings has continued the trend by taking out two of the most coveted awards at a recent, regional recognition and awards session held by Choice Hotels Australasia.

The management and guest services team are delighted with the recognition the award brings to Ballarat and their champion hotel with a continuous string of gold awards.

Choice Hotels Australasia Gold Award 2012

Each year, Choice Hotels Australasia selects from itís 270 properties, the most deserving property based on the highest achieved standards in the following areas:

  • Guest satisfaction
  • Product quality
  • Room condition
  • Room cleanliness, and
  • Staff service

In order to qualify for this prestigious award, properties must rank in the top 10% of the regionís hotels and accommodation providers.

Champions of Choice Award 2012

The Choice group of properties also awards key individuals and managers who consistently work to a high level and achieve outstanding results for their property and accommodation solution. Ballarat was yet again a standout winner for 2012, after taking out the Franchisee of the Year in 2011.

The multi award winning hotel and team has demonstrated itís consistency and commitment to guests by continuing to achieve the highest of standards with accolades and acknowledgements both internal and external to the Choice Hotels Australasia group.

Trip Advisor Certificate of Excellence for 2012

Independent reviews and evaluations from guests on Trip Advisor lead the site to award the Comfort Inn and Suites City Views in Ballarat a Certificate of Excellence for 2012 also. This award is validation and compilations from guests who have reviewed and rated the Ballarat accommodation provider. It is no surprise then the property has taken out further awards within the Choice Hotels group.

Expression of Gratitude

Susan Scott and the rest of the guest services team at the Ballarat property and hotel would like to thank all the guests and visitors for their positive feedback and comments that aided in the continued awards and success of the property.

Information on the Comfort Inn and Suites City Views

The Comfort Inn & Suites City Views is one of Ballaratís newest contemporary properties located in the heart of the city on Historic Bakery Hill.

The Four Star property is perfectly positioned within the central business district across from the Bridge Mall shopping precinct and within walking distance to restaurants, hotels, day spas, antique shops, the art gallery, cinema and theatre.

Sovereign Hill, the Wildlife Park and Lake Wendouree are only a five minute drive away.


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