Perth cafes and restaurants - time to improve
Perth Café Owner Reveals Growing Appetite Goes Beyond Quality Food
Perth cafes are being forced to improve their performance as customers are becoming choosier with tightening budgets.
5 July 2012
Owner of Perth cafe (www.foodforme.com.au) Andrew Huffer, says it’s time for Perth cafes and restaurants to lift their game.
“People are eating out less and many are on tighter budgets,” said Huffer.
“Our recent customer survey showed people really expect a quality experience when they do go out,” he said.
“And it’s not just about the food.”
“They want their coffee on the table, made to their liking within five minutes of sitting down.”
“It’s also about the experience.”
“Customers want to feel special.”
“They want to be warmly welcomed and love it when people remember their names.”
“Somewhat like the TV show Cheers, your customers should be remembered like a friend.”
Huffer said Perth cafe-goers are looking for:
- Prompt service
- A personalised experience
- A comfortable environment
- A good vibe – without the too much noise and clutter
“And this is how Perth people should be choosing their eateries.”
“With economic uncertainty, low margins and the competitive nature of hospitality it’s vitally important for the Perth industry to understand and act on this.”
Huffer and his wife Georgie run www.foodforme.com.au in East Victoria Park.
Over the last nine years, Food for Me has become an institution for breakfast lovers and people wanting gluten-free alternatives.
They’re open for breakfast and lunch and provide corporate catering. Bookings are essential and can be made via www.foodforme.com.au
- Contact Information
- Andrew Huffer
- Food for Me
- (61) 0429470828
- Contact via E-mail
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