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Bupa launches 24-hour HealthLine with GPs and nurses

Bupa has announced the launch of Bupa Anytime HealthLine, providing 24-hour telephone consultations with GPs and nurses.


 Bupa has launched Bupa Anytime HealthLine, a helpline providing around-the-clock, unlimited telephone consultations with a team of GPs and nurses. This is an enhancement of the current nurse only helpline, which is available to all Bupa individual members as part of their health insurance.

In response to demand from members, Bupa Anytime HealthLine is accessible at any time of day, 365 days of the year offering medical advice and health information. With no time constraints, the customer can have a relaxed and full conversation with a medical professional. The caller will speak directly to a nurse, and if further advice is required, a GP will aim to call the member back within the hour.

Sue Moore, Marketing and Customer Development Director, Bupa Health & Wellbeing said: “Many of our members want to be able to speak to a GP or to a nurse at any time of the day or night, at a time that suits them, without having to wait for an appointment. Many of them want to be free to discuss their health concerns or questions for as long as they need, without the feeling of being rushed. They want expert medical advice on anything from stomach upsets and teething babies to sexual health advice or managing a long term condition. They may also be worried about an upcoming procedure and want some reassurance about what to expect. Bupa Anytime HealthLine is there to give our individual health insurance members this advice and reassurance whenever they need it.”

For more information about how to buy Bupa individual health insurance and have access to Bupa Anytime HealthLine call 0800 289 577. Calls may be recorded and may be monitored.


About Bupa
Bupa’s purpose is to help people live longer, healthier, happier lives. 

A leading international healthcare group, Bupa offers personal and company health insurance, runs care homes for older people and hospitals and provides workplace health services, health assessments and chronic disease management services, including health coaching, and home healthcare.

With no shareholders, Bupa is able to invest profits to provide more and better healthcare. It is committed to making quality, patient-centred, affordable healthcare more accessible in the areas of wellness, chronic disease management and ageing.

Employing nearly 52,000 people, Bupa has operations around the world, principally in the UK, Australia, Spain, New Zealand and the USA, as well as Hong Kong, Thailand, Saudi Arabia, India, China and across Latin America.

For more information, visit

PR Contact:
Sarah Andrews
Freud Communications
55 Newman Street
+44(0) 20 3003 6587


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