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Avaya Opens New Office in Shenzhen, China


• Staff at the new office focused on sales, marketing and customer service
• New office brings Avaya closer to local customers and channel partners

BEIJING, China — Avaya, a global provider of business communications and collaboration solutions and services, announced today it has opened a new office in the city of Shenzhen in the Guangdong Province of China. This new office will help Avaya support local customers and channel partners, and effectively manage business in the city and nearby areas.

The new office, located in Kerry Plaza, Shenzhen, is the sixth Avaya office in China, following Dalian, Chengdu, Guangzhou, Shanghai, and Beijing. Its major functions will include sales, marketing, as well as customer services.

Shenzhen, which now has a population of over 10 million, has been one of the forerunners in China’s economic reform. It is one of the most dynamic cities of China, and ranks number four in the country in terms of economic size. Shenzhen is also the headquarters of many large multinational and domestic companies.

John Wang, Managing Director, Greater China, Avaya
“The new office in Shenzhen gives us a local presence for this important and dynamic city. We look forward to working closely with enterprises of all sizes in this region, with solutions designed to help them enhance productivity and customers service through the latest enterprise collaboration and communications tools. We continue to work closely with local channel partners and a broad channel ecosystem to serve this growing market.”

Tags: Contact center, call center, customer service, unified communications, Avaya, Shenzhen Office

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit

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