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Healthcare Consumer Confidence Moving Back Up, According To Thomson Reuters Monthly Index


Ann Arbor, MI, – Americans’ confidence in their ability to obtain and afford healthcare has risen since lows reached in mid-2010, according to a consumer sentiment index produced by Thomson Reuters.

The Thomson Reuters Consumer Healthcare Sentiment Index was launched in December 2009 with its baseline measurement set at 100. It reached a low of 95 in July 2010 but rebounded to 98 in January 2011.

The two components of the Index – retrospective and prospective – are showing different results: The retrospective sentiment index, which gauges respondents’ experiences during the past three months, declined from 99 in December 2010 to 97 in January 2011. The prospective sentiment index, which gauges respondents’ expectations for the next three months, rose significantly to 99 in January 2011, from 96 in December 2010.

“We’re turning a corner with fewer consumers reporting delays or canceled healthcare treatment,” said Gary Pickens, Chief Research Officer at Thomson Reuters. “As a result, consumers predict a significant improvement in their ability to pay for healthcare treatment and services in the coming months.”

The Thomson Reuters Consumer Healthcare Sentiment Index is updated monthly.

The Thomson Reuters PULSE Healthcare Survey collects information about healthcare behaviors, attitudes and utilization from more than 100,000 U.S. households annually. It is representative of all U.S. adults and households. The Consumer Healthcare Sentiment Index is based on responses from a survey subset of 3,000 respondents each month.

Thomson Reuters
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