CA Technologies and Tekmark Global Solutions Team Up to Offer Greater Partner Support Through New Tiered Services Program
ISLANDIA, N.Y., – CA Technologies (NASDAQ: CA) today announced that it has teamed up with Tekmark Global Solutions to offer a new CA Services Tiered Partner Program. The new program establishes a more effective process and structure to support the growth of the CA Services partner network.
The CA Services Tiered Partner Program will help partners of all sizes to work more efficiently with CA Technologies. With this new program, partners will work directly with Tekmark Global Solutions on operational functions such as timekeeping, payment processing, and contract management. By consolidating processes usually performed individually by CA Technologies services partners, this program will allow partners to focus on what they do best – deliver precision engagements.
“The expertise of our service partners greatly helps satisfy a wide range of customer needs,” said Adam Elster, general manager, CA Services, CA Technologies. “We are delighted to work with Tekmark Global Solutions to help our partner community by taking much of the managerial burden out of the equation. This program will also provide increased collaboration between partners and CA Services to help ensure the continued delivery of high-quality implementations for our customers.”
The benefits to members of the CA Services Tiered Partner Program include:
• A single point of contact for issue resolution, reporting, and contract management
• Best-in-class operational management enabled by technology for timekeeping, project-based work and reporting
• Efficient payment for services
• Options for accelerated payment
• Greater opportunities to increase services revenue by leveraging additional skills and capabilities
• Objective metrics and vendor neutrality
“The complexity of managing multiple suppliers can be a drain on an organization’s time and resources. Dealing with a single supplier is more efficient than dealing with hundreds of partner companies,” said Guy Del Grande, chief executive officer, Tekmark Global Solutions. “This expanded partnership with CA Technologies is an example of how we can provide a comprehensive approach to address the varied management challenges of our clients.”
The CA Services Tiered Partner Program is currently available in North America and is expected be made available in Europe during the first half of 2011. For more information, visit http://www.ca.com/us/partners/content.aspx?cid=121654.
About Tekmark Global Solutions
Tekmark Global Solutions, LLC (www.tekmarkinc.com) provides information technology, telecom services, and business solutions to a broad range of Fortune 100 and Fortune 500 companies worldwide. Tekmark’s client list is comprised of top companies in the telecommunications, financial services, technology, insurance, health care, pharmaceutical, and logistics industries, as well as state and city government. Tekmark’s expertise lies in developing and integrating information systems, operating and improving technology and business processes, and helping clients evolve to the next generation of technologies. As one of the largest privately-held technology and telecom solutions providers, Tekmark delivers innovative, cost-effective, results-driven solutions to help clients excel in their market place.
About CA Technologies
CA Technologies (NASDAQ: CA) is an IT management software and solutions company with expertise across all IT environments – from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 relies on CA Technologies to manage evolving IT ecosystems. For additional information, visit CA Technologies at www.ca.com.
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