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Dubai World Trade Centre’s Extraordinary Procurement Needs Fulfilled by Adaco


It is one of the most recognized buildings in the world—even featured on the 100 dirham currency note in the UAE—and has earned an enviable reputation as the leading exhibition and event destination in the Middle East.

The Dubai World Trade Centre complex includes the largest exhibition centre in the region with more than one million square feet of covered event space, two office towers, two business hotels and onsite hotel apartments, as well as an exclusive business club that boasts 360 degree panoramic views of the city. The organization also operates 13 onsite restaurants and food outlets and a 24-hour ISO 22000-certified kitchen manned by an award-winning crew of 125 chefs from 17 countries around the world. DWTC sets the extraordinary standards required to host diplomatic and corporate events of the highest caliber.

Behind the DWTC’s vast inventory and procurement control is Adaco.NET, also a world class leader. Adaco is the global leader for optimizing procurement, inventory and recipe management.

“When we began using Adaco .NET enterprise-wide, we eliminated more than 300 paper-based daily inter-kitchen transfer requisitions,” said Mohammed Asif Adam, Senior Manager of Enterprise Applications. “Beyond that, we have achieved our objective of strict validation on price and quantity and real-time tracking of on-hand inventory as well as deliveries en route. Once delivered, expiration dates and the commodity’s temperature readings are captured for reference. While these kinds of details help the DWTC maintain consistently high quality, Adaco .NET is also facilitating improved fiscal responsibility through our contractual arrangements.”

The DWTC’s Chef Harald Oberender, Director of Kitchens, has been using Adaco .NET on a daily basis.

“When you need it, it’s live, and it communicates with all the individual DWTC outlets in a logical way.” Oberender said. “The menu engineering feature is quite extensive, and we use the recipe and cost management features effectively, though chefs have also taken to attaching digital photos to recipes because presentation is important as well.”

“Whether it is hosting a royal wedding or the nations of the world, the Dubai World Trade Centre sets expectations very high,” said Ian Hocking, Director of Adaco Europe. “Such affairs require incredible attention to detail, logistics, reliable costing, and efficient workflow. Their team approach covered each functional area, streamlining service considerably for a distinctive organization that serves nearly one million people a year.”

About Adaco
Adaco is the industry leader in hospitality procurement, management and optimization. Adaco software improves efficiency and eliminates labor-intensive manual and paper-based processes. Adaco .NET™ supports 160 regions around the world, and the company’s solutions are used in more than 54 countries. Adaco has focused exclusively on the hospitality industry since 1985. For more information, please visit


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