The New Funeral Planning Attempts to Decrease Scandals
“It sure will!” said a veteran cemetery grounds crew worker. “Once people start to know what to look for during services out on the cemetery grounds you will start hearing about the ways that corners are cut and how the service has gone down at the expense of the customers and their families. The information is out there at sites like www.funeralplanning-secrets.com. It’s just a matter of time till it gets around.”
The New Funeral Planning involves more than the traditional things like “How much does that cost?” which is directed at the goods and services being purchased. It involves expanding the questions to asking about the quality of the service on the grounds as well. What do the grounds look like in the whole park? What’s the turnover rate of the grounds crew? How is the cemetery holding up to it’s commitment to previous customers? In the past, these things were assumed to be done by management in the interest of it’s customers. But some companies looking to cut corners for more profit have found that having good conscientious workers actually costs money on different levels. In an online interview with a veteran cemetery grounds crew (who wished to remain anonymous) they were asked what their experience in the funeral industry was like. “It’s good pay, to be sure, but the grounds crew, in my experience, was pretty self serving. I think some workers got tunnel vision and lost perspective behind those gates... Add to that the fact that a lot of the guys I worked with barely graduated high school with their sole interest being a Playstation.” When asked about the people overseeing the grounds crew this veteran of the cemetery experience replied, “Management? They set the pace. I don’t think that the things that happened at places like Burr Oaks Cemetery happened in a vacuum. I think it was like... Guantanamo Bay Detention Camp in that you have these people with limited education getting the wink, wink, nudge, nudge from their supervisors and so they follow orders thinking that since the decision was pushed by their supervisor, they would not ultimately be held responsible for what they do. Add a high turnover rate, and in the back of their mind they just don’t want to be the one without a seat when the music stops so they get in tight with the supervisor by doing morally questionable things.”
It has always been up to a buyer of services and goods to make sure that they don’t get taken advantage of in a transaction. But with cemetery scandals in the United States at an all time high did we ever imagine our ability to mistreat others, especially the weakest among us, to get so low?
For more information, visit: www.funeralplanning-secrets.com
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