Delphi Expands Its Industry Leading Training in Europe to Help Technicians Prepare for Advanced Automotive Technologies
Includes courses on multiplexing, common rail diesel, hybrid, air conditioning, and vehicle electronics
FRANKFURT, Germany — With more than 100 years of OE expertise, Delphi has an in-depth engineering knowledge of the vehicle’s systems. Delphi is bringing this knowledge to the aftermarket with an extended range of industry leading training courses, designed to help technicians prepare for the very latest vehicle technologies. The new courses cover topics such as multiplexing, hybrid, air conditioning, Common Rail diesel systems and vehicle electronics. Designed to meet the needs of the domestic market, the courses are conducted in a large number of countries, including Germany, the United Kingdom, Ireland, France, Spain, Italy and the Netherlands. The company is also placing increasing focus on training in Central and Eastern European countries such as Russia, Poland, Hungary, Romania, Slovenia and Bulgaria.
“Educating technicians on advanced vehicle technologies is fundamental to their ongoing training and development,” explains Lucia Moretti, vice president, global independent aftermarket, Delphi Product & Service Solutions. “We deliver fresh training across Europe, giving technicians the knowledge and skills to diagnose and service vehicles quickly, accurately and cost effectively. This will ensure they are well positioned to take advantage of the rapidly growing service opportunity presented by today’s increasingly complex vehicle technology.”
Training is delivered by Delphi’s own highly experienced trainers or by carefully selected training partners at approved centres throughout Europe. To complement this, Delphi provides members of its network with a programme of live webinars, regular technical bulletins, online technical support and access to a customizable Learning Management System. Available in 35 languages, the system allows workshop managers to plan and book staff training and develop personalized training plans. It also provides a comprehensive library of over 150 e-learning training courses, covering key vehicle technologies, as well as important business skills, such as leadership, customer service, sales techniques and health and safety.
Delphi also offers a comprehensive training programme for its authorized diesel network, providing specialist knowledge of diesel technology and repair procedures.
“We are continuously refining and expanding our diesel training courses to ensure that our diesel network is equipped to deal with the growing demand for diesel servicing in Europe,” comments Graham Borley, global training manager, Diesel, Delphi Product & Service Solutions. “With diesel cars now accounting for around 50 percent of all new car registrations in Western Europe, and over 41 percent in Germany, it is imperative that our workshops stay up-to-date with the very latest technological developments. The courses, recognized by leading industry bodies, give technicians the skills to diagnose, test and repair all Delphi diesel fuel injection technologies,” concludes Borley.
Delphi delivered over 1,000 training courses in the first half of 2010 to more than 5,000 delegates, including training provided to apprentices, Automotive Technician Accreditation (ATA) candidates and webinar delegates. Delphi webinars are readily available to members of its diesel and Delphi Service Centre networks. The webinars take the form of live, ’face to face’ training sessions over the internet, with teacher and pupils able to communicate by telephone. All classes are taught live, and any materials used, such as presentations, diagrams or demonstrations of software, can all be seen by pupils in real time over the internet. It is also possible for pupils to replay the training session again afterwards.
Additionally, the company has made a significant investment in enhancing its training centres across Europe. The UK-based training centre in Warwick, has a new open plan layout with many new bays and vehicles for delegates to work on, giving hands-on, practical experience. Workshops are equipped with the latest state-of-the-art test equipment, diagnostics and tooling. Classrooms are also available for theoretical learning, and these are also used to teach the company’s webinars.
For more information, visit Delphi’s Media Room at www.delphi.com/media.
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