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Where to get help when you need it while in South Africa


VIP Association launches a single-point-of-contact care line to assist international visitors in emergencies.

With the imminent arrival of thousands of foreign visitors to South Africa, and the eyes of the world critically focused on our crime rate, the need for a one stop violence, accident and emergency helpline is high. Based in Pretoria, but accessible across the globe, the Visitors International Protection Association (VIP Association) has established itself as just this, by offering comprehensive assistance services in the event of a visitor becoming a victim of crime, or being involved in an emergency situation in South Africa.

Established by proud South Africans who want people from all over the world to feel and see the unique experience that Africa offers, the VIP Association has a global presence via the World Wide Web. Easy access to its products via the website ensures that members of the VIP Association have peace of mind before they close their front door.

The VIP Association takes care of the international traveler’s needs by offering assistance in the event of an unforeseen incident that requires medical, security or legal assistance. They also help with recovering or replacing lost documents and can relay emergency messages home when required.

The VIP Association has established a state of the art 24/7 emergency contact centre in their purpose built facilities in Century City, Cape Town.

With a variety of packages on offer, the VIP Association assures that it caters for both business and leisure travelers.

Travel agents and tour companies can register via the VIP Association website to get approval to issue VIP Association memberships, which will prove to be a valuable addition to any travel service in present day South Africa.
Approved travel agents and tour operators receive free subscription to this valuable one stop service.

The VIP Association is linked to a wide variety of both Government and private sector service providers, including multi-lingual interpreters, meaning that they can help people in their own language when necessary.

General Manager of The VIP Association, Fritz Smith, believes that South Africa is a wonderful country, and hopes to encourage more visitors by offering a helping hand in the event of unforeseen circumstances. ‘Everything possible should be done to ensure travelers, when visiting South Africa, not only have a great time, but can rest assured that in the event of a crisis, the VIPA911 24/7 Single Point Of Contact Care Line may be accessed for assistance.’ says Mr Smith.

Mr Smith reiterates that visitors to South Africa should be able to travel hassle free and worry free in this beautiful country: ‘Enjoy your stay and rest assured that the VIPA911 contact centre never sleeps - so that you may do so, peacefully.’


For more information:


 Travel safe in SA
 Information Services
 Help in South Africa
 tourist legal help

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