Oracle Announces Oracle® Communications Billing and Revenue Management Release 7.4
New Features and Pre-Built Integrations Help Service Providers Deliver Differentiated Customer Experiences
Redwood Shores, Calif.
Oracle announced the general availability of Oracle Communications Billing and Revenue Management Release 7.4.
This latest release helps communications service providers, media companies and other service providers enhance customer service, respond faster to market demands and reduce operational costs.
Oracle Communications Billing and Revenue Management Release 7.4 helps improve customer management capabilities; offer expanded pricing, billing and invoicing functionality; and enhance data accessibility to help the customer service representative (CSR) deliver better service.
The new release supports Oracle Application Integration Architecture for Communications, delivering to service providers using Oracle’s Siebel CRM new capabilities for managing high-value offers and streamlining collections processes.
New out-of-the-box integrations with Oracle Business Intelligence Publisher, Oracle Communications Services Gatekeeper and Oracle Enterprise Manager for increased flexibility and lower total cost of ownership are also available in this release.
The software also enhances overall performance and expands support for current technology standards, including Transferred Account Procedure (TAP), Returned Account Procedure (RAP), Diameter, Remote Authentication Dial-In User Service (RADIUS) and Sarbanes-Oxley (SOX).
Consistent with its goal to continuously simplify the upgrade process, Oracle provides new upgrade scripts for customers to help reduce the time, effort and cost associated with upgrading to the new release.
“We’re pleased to team with Oracle as the new release of Oracle Communications Billing and Revenue Management provides the new value-added features our clients seek, including enhancements to Oracle Application Integration Architecture for Communications. This new release demonstrates that Oracle and Capgemini can succeed together in meeting the demands of today’s competitive industry,” said Alain Gerset, vice president of offerings and alliances for Capgemini Telecom, Media and Entertainment Sector.
“Many of the world’s largest and most innovative communications and media companies rely on Oracle Communications Billing and Revenue Management to accelerate time to market for new products and services, build stronger brands and reduce operational costs. This new version provides pre-built integrations and further simplifies industry-specific business processes to help companies deliver unique customer experiences while lowering total cost of ownership,” said Liam Maxwell, vice president of products, Oracle Communications.
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