Ufone Expands its Teradata Active Enterprise Data Warehouse to help Improve Customer Service

ISLAMABAD, Pakistan — Ufone (Pakistan Telecom Mobile Limited) has signed an agreement with Teradata Corporation to expand its Teradata Active Enterprise Data Warehouse (EDW). Teradata Corporation (NYSE: TDC) is the world’s largest company solely focused on data warehousing and enterprise analytics.

Abdul Aziz, chief executive officer, Ufone, said, “Ufone is constantly striving to provide a very high quality of service and support to our customers across the country. We have invested in Teradata’s technology to better understand our customers and gain insight into their needs to be able to respond with matching services and offerings at competitive prices.”

Since 2001 Ufone’s analytical solutions from Teradata have provided a comprehensive platform for intelligently storing information and analyzing those information reserves. Ufone uses this information to re-invent its business to not only offer innovative services but also to continuously enhancing quality of services.

“Teradata is committed to delivering high performance Active Enterprise Data Warehouse solutions to its customers, the backbone of pervasive, operational and real-time business intelligence,” said Khuram Rahat, managing director, Teradata Pakistan. “This enables them to carry out detailed analysis and to make strategic and timely tactical decisions that better serve their customers while achieving optimal efficiencies in their operations.”
About Pakistan Telecom Mobile Limited (Ufone)

PTML is a wholly owned subsidiary of Pakistan Telecommunication Corporation Limited (PTCL) that started its operations in 2001 under the brand name Ufone. With PTCL’s privatization, Ufone became a part of the Emirates Telecommunication Corporation Group in 2006.

Since its inception, Ufone has focused on the people of Pakistan, empowering them with the most relevant communication modes and services. This customer focus and best offering has allowed Ufone to build a subscriber base of over 20 million in less than a decade. Ufone has network coverage in 10,000 locations and across all major highways of Pakistan. Ufone currently caters for International Roaming to more than 260 live operators in more than 150 countries. Ufone also offers Pakistan’s largest GPRS & BlackBerry Roaming coverage available with more than 150 Live Operators across 105 countries. More recently, Ufone has become a focused and intensive leader in VAS, constantly introducing innovative services, which have been the first of their kind in the Pakistani cellular industry.
About Teradata

Teradata Corporation (NYSE: TDC) is the world’s largest company solely focused on raising intelligence through data warehousing, data warehouse appliances, consulting services and enterprise analytics. Teradata is in more than 60 countries and on the web at www.teradata.com