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New Delphi Diesel Test Equipment and Software Helps to Increase Service Dealer Profitability


WEBWIRE

Test Equipment Enhances Workshop Productivity
Extended Range Helps Nework To Embrace New Service Opportunities
Web-Based Advances To Information Technology

PARIS, France — Workshops need increasingly sophisticated equipment and technical support to be able to offer a professional and profitable service to their customers. In recognition of this, Delphi is demonstrating at Equip’Auto 2009, a new range of high tech diesel test equipment and software that will enable its service dealer network to maximise performance in three key areas:

* Workshop productivity
* Service opportunities
* Information technology

“To meet more stringent emissions regulations, diesel fuel injection systems have become significantly more complex. This added complexity drives the need for higher standards and capabilities when testing and certifying the product during repair and overhaul,” explains Mike Rayne, Vice President Global Diesel Aftermarket. “Delphi’s engineering expertise, coupled with the experience and knowledge of its partners, has allowed us to launch a range of sophisticated test equipment that meets these requirements, whilst optimizing service dealer productivity.”

New Test Equipment Enhances Workshop Productivity
Return on investment is essential. In support of this Delphi, in conjunction with its partner Hartridge, has introduced three new pieces of test equipment to enable its service dealer network to maximise workshop productivity, and thus help to secure a rapid return on investment.

* Authorised Test Plans for the CRp-PC Offers Dealers Second Test Bench Option
The Delphi authorised test plans for the CRp-PC, a stand alone platform that allows the testing of Delphi, Bosch, Denso and Siemens Common Rail pumps, will be launched in early 2010. The plans which will enable test and repair to OE specification, will be integrated onto Delphi’s state of the art test plan software, IRIS. This will help service dealers to minimize test times, and will provide a second option for performing Delphi authorised Common Rail pump repair, alongside the flagship AVM2PC test bench.

The CRp-PC, launched earlier this year, is designed specifically to provide service workshops with an efficient and cost effective method of testing all makes of common rail pumps quickly and simply. This will free up time on other test benches, thus helping to improve workflow, deliver operational efficiencies and ultimately increase service dealer profitability.
* New Auto Pressure Control for AVM2PC for Reduced Test Time
Installed on the Hartridge AVM2PC test bench, the new auto pressure control system offers the capability to run automatic, unattended testing of Common Rail pumps. This provides a number of major benefits to the workshop. Firstly, the system continuously controls the pressure, thereby reducing the need for manual operator intervention. This will result in a reduction of pump test time of up to 20%. It also supports the full automation of test plans. This will enable operators to perform additional tasks whilst the pump is being tested, thus dramatically improving workshop productivity. The Delphi authorised test plans for Auto Pressure Control will be launched on the IRIS platform in November.
* AVM2PC Test Plans Migrate to IRIS for Reduced Test Times
Launched in 2007 on the CRi-PC, Delphi is now integrating its IRIS software onto the AVM2, to ensure that all authorised Common Rail and Electronic Unit Injector repairers enjoy the many benefits of IRIS. The main advantages to the workshop include reduced test times, fully automated test plans and even more regular software updates, all of which will further enhance workshop productivity. Delphi’s AVM2 test plans will be migrated to IRIS progressively. EUI is already available, and will be followed by Common Rail pump in November 2009 and Common Rail injector in 2010.

Extended Range Helps Network To Embrace New Service Opportunities
To enable our customers to take full advantage of the rapidly expanding diesel service opportunities, Delphi continues to launch new programmes:

* New Solutions from Delphi for Servicing Petrol Injectors
Delphi is set to capitalise on a rapidly growing market for petrol injector and testing. It has teamed up with ASNU to offer a comprehensive test and service platform for modern petrol injectors. This brings together Delphi’s superior knowledge on test and service requirements with ASNU’s expertise in petrol injection.

The ASNU programme, which includes the ASNU Classic, Junior and GDI Upgrade Unit, provides both a cost effective solution for the vehicle owner and increased profitability for the garage. The price of petrol injectors has increased significantly during recent years. For many vehicle owners the cost of replacing faulty injectors with new is now prohibitive and therefore they will turn away from garages that cannot offer a service capability. Injector servicing also offers a more profitable solution to the garage than simply fitting new injectors. This will help guarantee a very quick return on investment and future profitability.

Advancements in petrol technology will result in more efficient engines that perform for longer at higher levels. These developments, combined with increasingly stringent emissions legislation, mean that the injectors will need servicing regularly to maintain performance levels. Coupled with a growing petrol parc, and the need to offer customers a cost effective service option, this presents a significant opportunity for the independent aftermarket.
* C3i Injector Repair Now Available
Delphi is committed to providing test and repair solutions for all of its Original Equipment technologies, including the very latest Common Rail systems. The Common Rail injector repair programme has now been in operation for 3 years, covering the complete range of Delphi injectors with C2i coding since launch. This programme has now been extended to include the full range of C3i-coded injectors.

C3i injectors are fitted to popular vehicles such as the Peugeot 307, Citroën C4 and Mercedes C-Class. There are now in excess of 2.5 million units in the aftermarket, presenting a significant opportunity for the authorised network. In recognition of this, Delphi is providing its network with an all encompassing test and repair programme, including spare parts, test plans, tooling and training. Launched on the CRi-PC in August 2009, the programme will be extended to the AVM2PC platform in 2010.

Web-Based Advances To Information Technology
Access to the very latest technical information is an essential element in the success of today’s diesel workshop. Direct Evolution is a software package from Delphi that gives the workshop direct access to documentation relating to the repair of diesel pumps and injectors. This includes repair manuals, test plans, service instruction and warranty notes, in addition to all of the vehicle application data, cross referencing and parts list information required in the day to day running of a modern diesel workshop. To date this information has been provided through a DVD based platform. However, in line with Delphi’s commitment to continually develop its software, Direct Evolution will be available though the web in early 2010.

The move to an internet-based solution will provide customers with several major advantages. First and foremost, it will ensure customers have even more up-to-date information. Delphi already provides regular updates for Direct Evolution but with the new version, information such as application data and technical information notes will be updated on a daily basis. Secondly, no installation is required. With new Windows software released at regular intervals and potential conflicts with other software present on a PC, the installation of software DVDs can prove problematic. The move to a web-based system will eradicate these issues.



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