Telefónica O2 Czech Republic Implements Oracle® Communications Unified Inventory Management to Deliver Key Business Benefits
Rapid Deployment Reduces Time to Market by 62 Percent and Order Cycle Time by 47 Percent
London, UK .- Telefónica O2 Czech Republic, the leading fixed and mobile operator in Central and Eastern Europe, has successfully deployed Oracle® Communications Unified Inventory Management as part of its transformed, end-to-end business support system and operations support system (BSS/OSS) architecture.
With multiple existing in-house and third-party inventory systems, Telefónica O2 Czech Republic needed to define, manage and unify its customer services and associated logical resources (such as phone numbers and IP addresses) and physical resources (such as switches and routers) to dramatically reduce service introduction times and automate service fulfillment.
Ness Technologies, Oracle’s partner in the Czech Republic, managed the project and, within three months, successfully deployed Oracle Communications Unified Inventory Management to provide both a technical customer service catalogue and inventory as part of the end-to-end architecture.
This integration of Oracle Communications Unified Inventory Management with the existing BSS/OSS architecture, which includes Oracle’s Siebel CRM integrated with Oracle Communications Order and Service Management and Oracle Communications Service Activation, enabled Telefónica O2 Czech Republic to realize the following business benefits:
62 percent reduction in the time needed to design and launch new converged fixed and mobile services.
47 percent reduction in the time needed to deliver broadband services.
“The growing complexity of contemporary IP services was challenging our ability to launch and deliver services in a rapid, low cost manner. Oracle’s proven, convergent applications, combined with a successful implementation by Ness Technologies, has resulted in a scalable, robust and convergent end-to-end architecture that delivers dramatic reductions in both our time to market and order cycle times,” said Tomas Prokopik, business planning and performance manager, Telefónica O2, Czech Republic.
“Over our multi-year relationship, we have witnessed how Telefónica O2 Czech Republic has pragmatically transformed itself from a business with a heavy reliance on discrete manual processes to one in which processes are well-defined, streamlined and increasingly automated across the BSS/OSS architecture. They can now launch services in days, rather than weeks, more cost-effectively than ever before.” said Dan Ford, vice president, product marketing, Oracle Communications.
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