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Fast-Growing Mortgage Lender Thrives Amid Crisis


While many mortgage companies around the country are struggling to survive, Total Mortgage Services, LLC has managed to flourish despite the economic downturn.

“We avoided the risky lending practices that many of our competitors engaged in,” says John Walsh, Total Mortgage’s founder and president. “Although we were tempted to change course a few times, we stayed true to our approach, and we avoided the backlash that devastated so many companies in our industry.”

The Total Mortgage approach is straightforward: To provide mortgages that best fit clients’ needs, deliver outstanding service and offer the best possible current mortgage rates. By adhering to this mission, rather than increasing risk to chase profits, the company has thrived. And, as competitors fall by the wayside, it becomes stronger still.

“The key to our success is pretty simple,” Walsh explains. “We offer conforming fixed-rate mortgage, jumbo mortgage, FHA mortgage, and adjustable rate mortgage loans at unbeatable rates. At the end of the day, what the borrower wants is a transparent mortgage lender that can offer realistic mortgage rates without a host of hidden fees. We consistently meet these expectations while maintaining a high level of customer service. This is why much of the business we do is referral-based.”

Since the company’s inception in 1997, Total Mortgage has generated over $4 billion worth of mortgage loans, expanded into 21 states, and has more than 25,000 satisfied customers. Its strong alliances and partnerships extend throughout the country. The company has even managed to triple its number of employees since January, a remarkable feat considering many mortgage companies around the country are either downsizing or folding altogether.

“We have very sharp people, professionals who understand complex financial instruments better than anyone,” Walsh says. “We often say that the loan option best suited for one family may be very different from one that’s right for their next-door neighbor, their in-laws or best friends,” Walsh said. “This is where our professionals’ expertise comes into play. They know all about mortgage industry policies and regulations, as well as opportunities that arise due to changes in legislation, such as DU Refi Plus, HARP loans, the stimulus package, etc. They use this deep understanding to help partners tailor the best possible loans. The results, including substantial expansion in the middle of a recession, speak for themselves.”

Total Mortgage Services, LLC is an industry leading direct mortgage lender and mortgage broker, having funded over $4 billion in mortgage loans since 1997. Licensed in over twenty states, Total Mortgage offers a variety of products and programs including fixed-rate loans, adjustable-rate loans (ARMs), jumbo loans, FHA mortgages and more. Visit the company’s website for today’s current mortgage rates.


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