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Cash for Clunkers Website Answers Consumer Questions


One website dedicated to the Cash for Clunkers program is rising above the crowded blogosphere as the top destination for consumer information and answers on the program. The website contains a popular “frequently asked question” page as well as EPA mileage estimates for new cars to assist consumers with finding a qualifying new car purchase.

The Cash for Clunkers website also has an active Twitter feed which answers questions that consumers send in for all to view. The Cash for Clunkers twitter feed can be found at Consumers are sending in hundreds of email questions every day and the range of questions show just how little clarity there is on the scope of the bill.

Consumers are asking if they can trade in their clunker for a motorcycle or a bicycle. They are asking if they can trade in multiple clunkers for one new car and get multiple vouchers. One consumer asked if they should fix the air-conditioning system before they traded in the car. Since the CFC cars will be crushed, the answer was clearly; no. Every email is answered in a timely manner and the best questions are shared on the Cash for Clunkers Twitter feed.

The popular FAQ page can be view at:

Brian Pasch, CEO of the Pasch Consulting Group, is responsible for operating the website and provides support for consumers eager to buy a new car starting July 1st. “The response from consumers has been tremendous. People send us thank you notes for helping them get clarity since their local dealers are still not up to speed with the details of the bill. We are also helping consumers find a local dealer who is knowledge about the program to answer specific questions that we can answer.”

The fact that dealers are not able to answer questions on the bill should be of no surprise. Even though the bill goes into effect July 1st, car dealers have little information how they will be reimbursed for the voucher credit given to car buyers. They have also not been provided a clear set of procedures for validating the trade-in amount and what paperwork will be needed to prove that the car was sent to the salvage yard.

The National Highway Traffic Safety Administration (NTSHA) has a lot of work to do over the next week to communicate the program to the automotive industry. The agency has been designated to handle the implementation and supervision of the program.

Brian Pasch encourages consumers to check for additional manufacturer rebates and incentives that can be combined with the CFC voucher. “Dealers from around the country are sending me charts of manufacturer discounts and rebates for qualifying new car purchases. We will be posting these charts online for any manufacturer that sends us data. One Ford Dealer in Massachusetts, Stoneham Ford, provided a matrix of Ford rebates and discounts that reduce the price of some Ford cars up to 48% off the MSRP”. The Ford rebates are posted on the CFC website

For the latest information regarding the Cash for Clunkers bill, visit


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