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Illness hits Egyptian holiday hotel – Intercontinental Abu Soma, Hurghada


A hotel complex in Egypt is causing concern due to reports of an outbreak of sickness likely to be caused by poor standards of hygiene. The five star rated Intercontinental Abu Soma Resort complex at Hurghada, Egypt, has seen a mounting number of complaints from holidaymakers, who have in the main travelled with tour operator Mark Warner Ltd.

Andrew Morton, a specialist in travel law at Manchester solicitors, Pannone, says his firm has had complaints of illness from hotels in the Egyptian resort before. He commented, “This area of Egypt has been a particular hot spot for complaints from holidaymakers falling ill after eating contaminated food. It is sad to see that tour operators have seemingly not cured the root cause of complaints, which would seem to be a lack of simple cleanliness and proper food handling techniques. We will certainly be investigating any complaints we receive from disappointed holidaymakers.”

Complaints from the Intercontinental Abu Soma include; fly infested food left to sit around on uncleared tables for hours, chairs and tables sticky and covered in grime and filthy cutlery. Said one holidaymaker, “The queue at the doctors was amazing….I have never seen so many people hit with the same thing.”

Mr Morton added that whilst on holiday, anyone with a complaint should make sure they register it in writing with the tour operator. Upon return to the UK, they should contact a specialist travel solicitor with as much written and photographic/video evidence as possible to support their complaint, including receipts for medicines purchased. They should also see a doctor as soon as possible upon their return to this country.

For details on how to claim compensation for sickness at the Intercontinental Abu Soma hotel in Hurghada Egypt, please call Andrew Morton on Freephone 0800 0384 384 or visit for more information.


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