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Union agrees to halt action, locked out workers return to work


AUCKLAND — Synovate has signed a Memorandum of Understanding with Unite Union, a crucial step towards a final settlement.

The key points of the MOU are:

* Synovate and the union members will set up a working party to negotiate a performance pay scheme for interviewing staff.
* The working party has six weeks from 14th April to reach agreement.
* During that time, there will be no further strike action, nor will there be any other industrial, picket or protest action against or targeting the company, its clients or associated individuals.
* Union members will return to work immediately.

The outcome in terms of pay rates and any other payments has not yet been agreed.

Any claims that pay rises have been granted “are premature and inaccurate,” said Synovate managing director Ian Mills. “We have simply agreed a framework within which to negotiate. We are convinced that this is the correct way to resolve this dispute.”

“Synovate would like to thank its staff and clients for their support during this difficult time,” Mills added.

On April 14th, Unite protestors picketed the Auckland and Wellington offices of Synovate clients, including the Ministry of Social Development and ASB Bank.

Get the facts about the Synovate strike in New Zealand at

About Synovate
Synovate, the market research arm of Aegis Group plc, generates consumer insights that drive competitive marketing solutions. The network provides clients with cohesive global support and a comprehensive suite of research solutions. Synovate employs over 6,000 staff across 62 countries.

For more information on Synovate visit


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